266529 - Links to .swf files bring up download dialog, even when Shockwave is properly installed

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Asher]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.3) Gecko/20041028 Firefox/1.0RC1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.3) Gecko/20041028 Firefox/1.0RC1

I have the latest version of Flash and Shockwave installed, and the
Macromedia.com site works and verifies this when the .swf is embedded:
http://www.macromedia.com/shockwave/welcome/

In the test case provided,
http://us.creative.com/products/product.asp?category=213&subcategory=214&product=10795&campid=20504#),
clicking the "View 360" link opens a blank window, and then prompts to download
the .swf file.

Copying and pasting the URL to that .swf file in the location bar
(http://us.creative.com/images/flash/products/zenmicro/zenMicro360_template_final.swf)
works fine.

After loading it manually by visiting the URL, it presumably gets loaded into
cache.  After this, clicking the "View 360" link now works properly, loading the
.swf in the popup. 

Reproducible: Always
Steps to Reproduce:
1. Visit
http://us.creative.com/products/product.asp?category=213&subcategory=214&product=10795&campid=20504#)
2. Click "View 360"
3. Watch a blank pop up appear, and a prompt to download the .swf objects

Actual Results:  
A blank pop up window appears, and a download dialog appears for the .swf object

Expected Results:  
The popup should load with the .swf file embedded in it.

I have checked in Tools -> Objects -> Downloads, and the Macromedia plugins are
enabled.

Comment 1

[OstGote!]

Works for me as expected with Mozilla 1.8a5 build 2004102805 on WinNT4.

Comment 2

[Phil Randal]

I see the same behaviour here.  Firefox 1.0RC1 / Win XP SP2.

Comment 3

[Jennifer Mullen]

I was able to confirm this behavior earlier today on Windows XP with Firefox
1.0. I was also able to replicate this behavior on a page which is available
only to authenticated users at my university. In both cases, this behavior
appears to occur when the web server is not configured to identify the flash
file as "application/x-shockwave-flash" and returns "application/octet-stream"
instead.

Since I tested the link this morning, Creative seems to have fixed this issue
and is now correctly returning "application/x-shockwave-flash" for .swf files,
and the link given by the original reporter works as expected for me.

Comment 4

[Angelo]

(In reply to comment #3)
> I was able to confirm this behavior earlier today on Windows XP with Firefox
> 1.0. I was also able to replicate this behavior on a page which is available
> only to authenticated users at my university. In both cases, this behavior
> appears to occur when the web server is not configured to identify the flash
> file as "application/x-shockwave-flash" and returns "application/octet-stream"
> instead.
> 
> Since I tested the link this morning, Creative seems to have fixed this issue
> and is now correctly returning "application/x-shockwave-flash" for .swf files,
> and the link given by the original reporter works as expected for me.

Comment 5

[:Gavin Sharp [email: [e-mail]]]

As you can see at:
http://www.delorie.com/web/headers.cgi?url=http%3A%2F%2Fus.creative.com%2Fimages%2Fflash%2Fproducts%2Fzenmicro%2FzenMicro360_template_final.swf

The page sends the file as application/octet-stream. Firefox is just listening
to the server and prompting for a download as it should.