266593 - Logitech scroll wheel does nothing in Firefox. It however works in all my other apps inclu. IE

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[Laurie Forbes]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; rv:1.7.3) Gecko/20040913 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Win98; rv:1.7.3) Gecko/20040913 Firefox/0.10.1

Still refused to work after a complete Win 98 rebuild.  No action in all web
pages I've tried. Mouse is USB connected.
Side & bottom scroll bars work fine; up/down & side arrow keys also work as
expected. 


Reproducible: Always
Steps to Reproduce:
1.Go to a web page longer than a screen height (in Firefox) and use the scroll
wheel.
2.Nothing happens.
3.

Actual Results:  
As above.

Expected Results:  
Should scroll (vertically).

Comment 1

[José Jeria]

Did you try with the latest logitech mouse drivers?

Comment 2

[Ken Ryan]

I too have this problem.  I shall attempt to provide additional details:

I have a Windows XP machine with both a cordless Logitech mouse (MX700) and
cordless Logitech trackball (TrackMan FX).  The mouse (and cordless keyboard) 
is plugged into the PS2 port, the trackball is in the USB port.

The trackball is set with a button configured as "Universal Scroll".  It has no
effect in Forefox 1.0, 1.0PR, or 1.0RC (the three I tested; I didn't look
earlier).  The scroll wheel on the mouse works fine in at least the 1.0 release
(I have not tested it in older versions).  Both the trackball/"Universal Scroll"
and the mouse scroll wheel work fine in Mozilla 1.7.3 (all on the same machine).

I have updated to the latest Logitech drivers, to no avail.

A seperate machine, running Windows 2000 and Firefox 1.0PR with a Microsoft
wheel mouse also works fine.

While I know very little about Windows programming, I am wondering if perhaps
Logitech's "universal scroll" sends a slightly different event than the normal
scroll wheel?

Comment 3

[Jo Hermans]

See the solution at bug 259450 comment 10. Does that work ?

Comment 4

[harrypasternak]

on mac os x 10.2.8  when scrolling with scroll wheel - Logitec Trackman - the
web page will repeat one portion of page, a dozen or more times - it eventually
catches up. 

Comment 5

[John Klug]

The Universal Scroll Feature in Logitech's Windows Moused drivers do not work in
Mozilla applications.

The middle mouse button works, but this does not work in many windows
applications, including Photoshop.

Basically, this is the biggest drawback for Mozilla on Windows in my opinion.

Comment 6

[José Jeria]

Please answer the question in comment 3

Comment 7

[tom]

With previous editions of FF my logitech wireless scroll function worked OK on my XP platform. Lately it stopped working so I bought another Logitech mouse.---same problem. Logitech says it is FF's "pointing system" that is causing the problem. 
Their new "setpoint" driver that is meant to fix the problem will not download with FF's filters
It looks like some folks are just going to have to go back to IE. What a same.

Comment 8

[Wayne Mery (:wsmwk)]

Do you still see this problem using Firefox 3.5?  Please update the bug, and close/alter bug if appropriate.

Comment 9

[Tyler Downer [He/Him]]

No reply, INCO. Please reopen if you are seeing this in Firefox 3.5.2 or later in Firefox safe mode and a new profile with the latest plugins.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Profiles