266662 - Mozilla 1.7.3 fails after install on Win 2000 system

Status: RESOLVED EXPIRED

(SeaMonkey :: General, defect)

Description

[Andrew Steele]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; rv:1.7.3) Gecko/20041001 Firefox/0.10.1

I have been a long term user of Mozilla.  I recently suffered a system failure
which forced a full system reinstall.  This issue was unrelated to Mozilla.

However, when I reinstalled Mozilla 1.7.3 the installer completed its task and
placed icons in the expected locations.

Double clicking the icons simply has no effect.  
The program does not start.
No error messages are received.

However, I have since been able to install Firefox which runs OK so I have an
alternative to IE but not my preferred Mozilla.

Any suggestions please?

Andrew


Reproducible: Always
Steps to Reproduce:
1. Install program
2. Double click icon to launch Mozilla

Actual Results:  
Nothing happens.

Expected Results:  
Program should launch

Comment 1

[Andrew Steele]

I usually wait until releases are made which are considered stable rather than
install Alpha or Beta versions.  However, I downloaded 1.8 Alpha 4 and this
installation runs without trouble.

This resolves my immediate problem but there may still be an installation issue
that coulr raise its head in the future.

Andrew

Comment 2

[Carsten Book [:Tomcat]]

WFM: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8b2) Gecko/20050404

Is this a reproducible problem with a current Build ?

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.