266738 - Thunderbird compacts folders only after several tries and restarts

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[kae]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
Build Identifier: version 0.8 (20040913)

The bug seems somehow alike to bug 260981.

When I empty trash and then compact folders, and close Thunderbird, (part of)
deleted letters still remains. My antivirus found viruses in Trash and Inbox,
and I deleted letters, emptied trash and compacted, but all remained as it was
before. I looked and found that trash size remained 900 Mb after emptying and
compacting. It repeated several times, then during one of Thunderbird starts it
compacted all.
 
With one of profiles, I deleted all letters from Inbox, compacted it, but the
file size remained the same and all viruses remained.   

Reproducible: Couldn't Reproduce
Steps to Reproduce:
1.
2.
3.



Expected Results:  
Immediate compacting of folders, rewriting and resizing their corresponding
files as the 'Compact' menu item was selected. In particular, Trash should be of
length 0 after emptying and compacting.

All these user profiles were copied from Netscape 7.01. May be, minor
differences in file structure were the cause of the bug. In that case you need a
convertor for Netscape mail.

Comment 1

[Mike Cowperthwaite]

Did you notice the symptom on any other folder besides Trash?
xref bug 223574.

Comment 2

[kae]

Yes, is is said in my description: I deleted all letters from Inbox, compacted,
and file size remained the same, and all viruses were found there.

Comment 3

[kae]

Yes, bug 223574 describes exactly the same, but I noticed the situation with
Inbox also, and, after several restarts, Thunderbird compacted folders. After
this, I could not reproduce the bug.  

Comment 4

[OstGote!]

(In reply to comment #0)
> When I empty trash and then compact folders, and close Thunderbird, (part of)
> deleted letters still remains. My antivirus found viruses in Trash and Inbox,
> and I deleted letters, emptied trash and compacted, but all remained as it was
> before. 

I guess your anti-virus program forbids the access to (or quarantines) the
mailbox files because of the virus. So the compacting will never happens. Try to
deactivate your on-access virus scanner (or at least to exclude the TB profile
directory) and delete the infected messages, empty the trash and compacting the
folders. Does this help?

Comment 5

[kae]

(In reply to comment #4)
No, it's not the case. The problem was solved somehow automatically, the folders
were compacted after several restarts of Thunderbird under the same antivirus. 

My antivirus is set to keep files in their places if they can't be cleaned. It
was made because of mailboxes and other files whose move is unwanted. 

Comment 6

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 7

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.