266788 - When reading a PDF file, Firefox tries to open Acrobat reader....but nothing comes up and 100% CPU is utilized. The FireFox hangs

Status: RESOLVED DUPLICATE of bug 212067

(Firefox :: General, defect)

Description

[Shah Kha]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10.1

When tried to lead a PDF file from a website for viewing, FireFox launches the
Acrobat reader 6.0, then the firefox freezes and no file is viewable.

Reproducible: Always
Steps to Reproduce:
1. click on any PDF file on a web site
2.
3.

Actual Results:  
FireFox hangs

Expected Results:  
Opened acrobat 6.0 for PDF file review

Comment 1

[Craig Rae]

I've seen the same thing with Acrobat reader 6.0.1 and RC1 of Firefox
(Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.3) Gecko/20041026
Firefox/1.0RC1). Behaviour described in this bug is seen on two completely
independent installs of Firefox/Acrobat at work and at home (home is Win2k SP3,
work is XP SP1).

As a workaround, this doesn't affect the same versions of Firefox with acrobat
reader 5.1. This is still available from adobe at:

http://www.adobe.com/products/acrobat/reader_archive.html#Win

Comment 2

[Shaun Turner]

Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

this still is occureing with this build under win2ksp4, which is a bit newer
than the reporters.

there seems to be a lot of seemingly related bugs/issues relating to acrobat

Comment 3

[Frank Wein [:mcsmurf]]

What Acrobat Reader version are you using? Also try upgrading to Acrobat Reader 7.0.

Comment 4

[Daniel Martin]

Update to Acrobat 7 doesn't help -- I tried it.

Comment 5

[Thomas Dalton]

I just had this happen in a recent FF nightly and I found after I killed firefox
from task manager that acrobat had it's dialog box behind it asking me to
upgrade.  Could that be relevant?

Comment 6

[Thomas Dalton]

Update:  I just loaded the same pdf having previously told acrobat not to try to
check for updates ever again and it loaded perfectly.

Comment 7

[Ryuichi KUBUKI]

WFM with the latest plugin and the latest FF trunk

*** This bug has been marked as a duplicate of 212067 ***