267056 - Acrobat 6.0.2 within Firefox: search button fails to find anything

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Daniel Bonner]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001 Firefox/0.10.1

For all pdf files from the web that you view in Firefox with Acrobat 6.0.2: When
you press the Adobe Acrobat search button (not the Firefox find), the searches
do not find any results, even if you search for a word that is obviously in the
document.  The pdf file opened in a separate window.  This window did not have
the usual navigation bar.  Internet Explorer does not have this problem.

Reproducible: Always
Steps to Reproduce:
1. Go to Blackwell-Synergy website
2. Open a journal (you need a password)
3. Click the pdf link
4. The pdf file opened in a separate window (with no nav. bar)
5. Click on the search button in Acrobat 6.0.2 which is running within the
browser.  The search button has a picture of binoculars on it.
6. Try search for "objective", which is always in these documents (they are
journal articles)

Actual Results:  
1. The search comes up with "0 items found"
2. You can try searching for other words that are obviously in the document

Expected Results:  
The search should have come up with a number of results and I should have been
able to go to these in the document.

Comment 1

[Daniel Bonner]

Attachment: A pdf file that you can't 'search' properly on firefox, but can on IE6

This file demonstrates the problem when it is loaded into Firefox 1.0PR.  To do
this you use "File. Open File..." on the Firefox menu (or Ctrl-O).  Then you
select this file where it is saved on your computer.

This saves you from searching the web for files that illustrate this bug.  Not
every Acrobat pdf file has this problem with Firefox.

You must load the Acrobat pdf file into a Firefox window, so that Acrobat is
running within Firefox.  Then try pressing "search" and enter "lithium".  It
reveals "0 results", when there should be dozens of matches.  If you try the
same thing with Internet Explorer 6 (loading this pdf file into a window),
there is no problem (the search yields dozens of results as it should).

Comment 2

[Daniel Bonner]

I've just tried this file again.  It now works.  I suspect the problem is
intermittent.  This is puzzling.

Comment 3

[:Gavin Sharp [email: [e-mail]]]

Search results in pdf files are entirely Adobe's problem. Firefox cannot control
what happens inside the Adobe plugin. I was able to reproduce what you describe
however, it only happened the first time the document was loaded.

Comment 4

[Daniel Bonner]

Is the Mozilla Adobe Acrobat plugin different to the Internet Explorer Adobe 
Acrobat plugin?

If so:

Is that (probably) why the Internet Explorer plugin might work more reliably?

Comment 5

[Wilson]

I have experienced this exact same problem.  Have tested on Win XP SP2 running
ff 1.0.4.  Intermittently when you return it seems to work fine.  I'll tell you
why you thought it was intermittent Daniel, its because when you take the same
pdf and load it in IE, do a search, then return to the same open pdf in firefox,
all of a sudden the search feature works.  Loading the plugin in IE seems to
remedy the problem, but only for the affected pdf.  If you load up some other
pdf, the problem starts anew.  This is definitely a bug.  The adobe search
feature does not work in firefox.

Comment 6

[Kevin Brosnan]

WFM - on 1.0.4 and Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2)
Gecko/20050516 Firefox/1.0+ with Adobe Reader 7.0.1 using the attachment in this
bug. I recommend upgrading to the latest version of Adobe Reader it preforms
better with Firefox than Reader 6.0.

Comment 7

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Comment 8

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.