267191 - Image in "print preview" does not print on paper

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Jean Lambert]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; rv:1.7.3) Gecko/20040913 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; rv:1.7.3) Gecko/20040913 Firefox/0.10.1

The map generated on the canada411.com webpage from the Maptuit service appears
in the print preview window but does not print to paper. The page prints fine
with IE.

Reproducible: Always
Steps to Reproduce:
1. Open URL:
http://canada411.yellowpages.ca/searchCustomer.do?type=MAP&srchtype=business&directoryId=095451&provinceId=QC&what=lockheed&showMsgBox=1&listingId=42574360&sType=productSearch&step=more&pcid=0&pst=simpleSearch&city=Montreal+Island+-+West
2. CTRL + P to print

Actual Results:  
The web page printed fine butthe map image was missing.

Expected Results:  
The web page prints find WITH the map image.

The web page uses some kind of HTML trickery since when you right-click on the
map image to check the properties, you get a link to
"http://ice.service.maptuit.com/am2/im/blank.gif" that is basically a blank
image, which is what I think Firefox prints to paper instead of the map image
itself. For some reason though the map image appears fine the the print preview
window.

Comment 1

[Jean Lambert]

For some reason, the direct link to the map does not work. Here is other steps
to recreate the bug:

1- Got to http://www.canada411.com/
2- Click on "Find a Business"
3- In the field "What are you looking for?", type "lockheed"
4- In the field "* City", type "Montreal Island - West"
5- Click the "Find It" button
6- There should be one result at this street address:

    3001 Solandt Road, 
    Kanata, ON 
    K2K 2M8

7- Click the "Map" link for that result
8- Print the resulting page with the map
9- Notice how the map does not print to paper

Comment 2

[Alan Robertson]

This certainly happens with Firefox 1.0, also fails every time for me.  Here's a
URL which fails to print the 6 graphics on it every time I print it:
http://www.atd.ucar.edu/cgi-bin/weather.cgi?site=fl&period=5-minute&fields=tdry&fields=rh&fields=cpres0&fields=wspd&fields=wdir&fields=raina&units=english
Or try it's companion page here:
http://www.atd.ucar.edu/cgi-bin/weather.cgi?site=ml&period=5-minute&fields=tdry&fields=rh&fields=cpres0&fields=wspd&fields=wdir&fields=raina&units=english

My printer is a Canon pixma 4000.  This also fails if I just select the graphic
and try and print it.  I.e., I right click and select view image, and then try
and print that image.  I'm running Windows 98 SE.
This image, for example, also won't print.
http://www.atd.ucar.edu/weather2/weather_ml/plots/ml_tdryE.png

The images which fail are the 6 weather plots on those two pages.  I seem to
recall having had this problem elsewhere, but this ought to illustrate the
problem nicely.

By the way, I think "minor" as a priority is a little too low.  Maybe normal
instead...

Comment 3

[Jean Lambert]

Changed severity to normal

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
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you still believe we should implement it, please visit the URL of this bug
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If it is not a problem any longer, you need take no action. If this bug is not
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Thank you for your help in this matter.

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Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.