Closed Bug 267340 Opened 20 years ago Closed 20 years ago

message fails to copy to sent folder when sending from non-default identity

Categories

(Thunderbird :: Mail Window Front End, defect)

x86
Linux
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 259618

People

(Reporter: csmclaren, Assigned: mscott)

Details

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040914 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040914 Firefox/0.10.1

1. i have two accounts, and have selected both to use the global inbox.
2. 'copies and folders' for both accounts are set to 'place a copy in [Sent]
folder on [Local Folders]
3. when i compose a new message from either account, it is correctly saved in
[Sent] on [Local Folders]
4. when i reply to a message, it is NOT saved at all. the sent MBOX in not
modified in [Local Folders]. (neither are the individual [Sent] MBOX files in
the account directories themselves, FWIW)

Reproducible: Always
Steps to Reproduce:
Are you using multiple identities for your accounts?  Are the messages you reply 
to originally sent to one of those identities?
i think you might be on to something based on your question...

account A has single identity: a1 (default)
account B has three identities: b1 (default), b2, and b3
i have another email address c, not managed by thunderbird.

1. i sent five test mails to myself (subject lines: test a1, test b1, test b2,
test b3, test c), from each of the five accounts.
2. i replied to each one, using whatever default identity it chose for the reply.
3. i checked my sent folder and found only ("re: test a1" and "re: test b1").

therefore, copies do not get saved in the sent folder unless using the primary
identity. (this statement seems to hold true for the fifth case: when no
matching identity was found, it chose my last used identity: b3).

i tried to compose a new message from a non-default identity and found it didn't
get saved either. 

personally, i would categorize this as a blocker if i could and rewrite the
summary as:
 
"message fails to copy to sent folder when sending from non-default identity"
Summary: reply fails to copy to sent folder. → message fails to copy to sent folder when sending from non-default identity
See in particular bug 245162 comment 14.

You can fix this by editing your prefs.js file and adding the 'fcc' preference 
for each identity.  Unfortunately, the blocker I requested on the dupe was 
turned down.

*** This bug has been marked as a duplicate of 245162 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---
Reopening to dupe to the correct bug.

(from bug 245162 comment 17)
> i believe that when sending email with a non-default identity *in combination
> with* using the 'global inbox' feature (such that 'copies & folders' is set to
> place a copy in [Sent] folder on [Local Folders]), thunderbird fails to put a
> copy of the message anywhere. 

I am pretty sure the problem is the 'fcc' flag preference of the identity being 
set to 'false' when you want it to be true.  You can test for this yourself by 
editing prefs.js and adding or changing the preference for the identity; 
however, it is not exactly trivial to figure out how to do this.  You need to 
determine which "idNN" branch is associated with the preference you want to 
change.

*** This bug has been marked as a duplicate of 259618 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago20 years ago
Resolution: --- → DUPLICATE
You need to log in before you can comment on or make changes to this bug.