Closed Bug 267558 Opened 20 years ago Closed 20 years ago

crash when trying to print webpage

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

VERIFIED DUPLICATE of bug 257160

People

(Reporter: dradougster, Assigned: bugzilla)

References

()

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10.1

i tried to print the webpage a few times and each time firefox crashed.  the
webpage printed perfectly fine in internet explorer

Reproducible: Always
Steps to Reproduce:
go to site, try to print


Expected Results:  
print
wfm with a current Mozilla build on Win2K with paper format DINA4.
Reporter: What paper size did you use and what printer? Can you provide a
talkback id (after sending the crash report, open components/talkback.exe in
your Firefox program folder and get the id from there)?
I can confirm this with these builds of Firefox on Linux:

http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/2004-11-06-17-0.11/firefox-1.0.en-US.linux-i686.installer.tar.gz
http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-0.11-l10n/firefox-1.0.pl-PL.linux-i686.installer.tar.gz
(Mozilla/5.0 (X11; U; Linux i686; pl-PL; rv:1.7.5) Gecko/20041106 Firefox/1.0)

Just selecting File>Print or File>Print Preview on any webpage crashes Firefox.

Unfortunately, Talkback doesn't work in localized builds and it seems that even
the en-US build doesn't have it. so I can't send any talkback data at the moment.
Severity: minor → critical
Status: UNCONFIRMED → NEW
Ever confirmed: true
Actually, this happens on every webpage, even about:blank, so maybe my comment
is more general than this bug... 
Crashes with 
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8a5) Gecko/20041107 Firefox/0.9.1+

on a Mandrake 10.1 Community / Gnome 2.6 setup doing a default print to a CUPS
server.

Similar to other users, there is no talkback data. All I get from console is:
/home/apps/firefox/firefox-bin: symbol lookup error:
/home/apps/firefox/firefox-bin: undefined symbol: FTC_Image_Cache_New

I tried using a new profile, but I still ge the same results. This bug has been
around for a few weeks in the nightlies.
I am getting the same problem including the FTC_Image_Cache message, except I am
using Mozilla instead of Firefox.

*** This bug has been marked as a duplicate of 257160 ***
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → VERIFIED
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