267567 - Acrobat (pdf) documents do not launch

Status: RESOLVED EXPIRED

(SeaMonkey :: General, defect)

Description

[Dainis Kivlenieks]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040514
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040514

Most of the time, whenever there is a pdf document to be downloaded from the
web, the document will not load and does not launch Acxrobat.  The browser
screen turn blank and the bottom left hand corner shows 'done'.  I have Acrobat
6 loaded and this function work every time with Internet Explorer.

Reproducible: Always
Steps to Reproduce:
1. Click on any web page link that lists a pdf document
2. screen goes blank and diaply shows 'done'. 
3. I then need to launch IE in order to retrieve the document



Expected Results:  
Acrobat should launch and the document gets downloaded and displayed - or at
least a menu asking if I want to save it or diplay it.

Comment 1

[OstGote!]

Is an entry for application/pdf in Preferences - Navigator - Helper Appl.? What
for settings?

Comment 2

[Matthias Versen [:Matti]]

Which Version of Acrobat 6 (there is one older broken V6 Version) ?
Do you see the Acrobat Plugin in help/about:plugins ?

Comment 3

[Robert Handelsmann]

I use another work-around: if the link is for a pdf document, I right-click on
the link and select "Save Link Target As...", save the document in a temporary
directory and read it from my hard drive...

Comment 4

[zug_treno]

Could bug 278903 and bug 278950 be related?

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 6

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.