267623 - Software Update RC1 -> RC2 error message

Status: RESOLVED INVALID

(Toolkit :: Application Update, defect)

Description

[Brad Watson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041103 Firefox/1.0RC2 StumbleUpon/1.998
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041103 Firefox/1.0RC2 StumbleUpon/1.998

Used Tools->Options->Advanced->Software Update->Check Now to upgrade from RC1 to
RC2. Upgrade went well. I shut down browser and restarted. Received an error
about application needing to be shut down to complete (or similar). I then
realized Firefox was running in another Windows XP session. I switched over and
shut that instance of Firefox down. Then logged back on to the original session.
Firefox started fine, and RC2 had been successfully installed.

Perhaps a warning should be given in the wizard. Maybe a check for other running
instances.


Reproducible: Didn't try
Steps to Reproduce:
1.
2.
3.

Comment 1

[Bill Gianopoulos [:WG9s]]

It does check for running intances.  I take it from your case the running
instance was for a different username?  Please elaborate.

Comment 2

[Brad Watson]

Yes, I was logged on as another XP user. As soon as I quit the Firefox instance
for that user, I was able to restart Firefox and the installation was successful.

Comment 3

[Brad Watson]

Also I notice that the Critical Updates icon is still present. When I click on
it, it says that I need Firefox 1.0 RC2. Maybe this is related to what happened
when I upgraded to RC2.

Comment 4

[Brad Watson]

Found the Critical Updates icon problem. Reset app.version to 1.0 and all is OK.

Comment 5

[Asa Dotzler [:asa]]

no longer applicable.