267719 - Messages disappearing from inbox folder, but that can be found performing a search

Status: RESOLVED EXPIRED

(Thunderbird :: Mail Window Front End, defect)

Description

[carlo]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
Build Identifier: thunderbird version 0.8 (20040913)

NOTE: I am using GLOBAL INBOX

I have noticed in a few occasion that I download mail, I can see the message in
the Inbox window, than the message disappears (of course I did not delete it).
If I remember who the sender was or some words in the message, I perform a
search and  I can see the messages in the search results. If I set the message
as UNREAD, it shows up again in the inbox window, but just if I set the option
View:Unread, otherwise it is still invisible. If i mark the message UNREAD
again, it disappears from inbox window but it can still be found performing a
search.
The message is actually in the inbox file (it can be found opening the file with
a text editor) and I did not notice anything strange in it.

Reproducible: Didn't try
Steps to Reproduce:
well, i cant reproduce it really; it has happened a couple of times (that I
realized). Hopefully I havent lost many messages I'm not aware of!




I experienced this problem both under windows 2000 and Fedora Core 2. I am using
the default theme.
As far as severity is concerned (see next section), I consider the bug as a
potential data loss problem, since you may not notice you received that message,
so you dont realize it has disappeared. Sometimes you receive dozens messages,
you   dont read them immediatly, so if one or two disappear you may not notice
it later. Of course you might not know any keyword to perform a search, so your
message is virtually lost.

Comment 1

[carlo]

Attachment: This is the text of a disappearing message (xxxxxx denote blanked out names)

Comment 2

[Mike Cowperthwaite]

*** Bug 267718 has been marked as a duplicate of this bug. ***

Comment 3

[rjf]

I am having a similar problem with the latest 1.0.2 build of Thunderbird in XP
Pro. I have a bunch of filters and sub-folders in inbox. The filters sort the
incoming mail into each folder as they should. Nothing ends up in the root inbox
itself unless I put them there. If I place any email into the inbox it appears
in the left count/size frame as a number but not in the right subject/sender
frame where it just does not exist. I went to the actual Thunderbird folder in
profiles and the inbox email does exist as I can read the mail with a text
editor. I can then search for it in Thunderbird and move it from the search
window out of the root inbox into any of the folders and it exists again. If I
move it back it dissapears.

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

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Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.