267746 - Open attachment does not open, but instead saves the attachment

Status: RESOLVED EXPIRED

(Thunderbird :: Mail Window Front End, defect)

Description

[Cesar Negrete]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20041026 Firefox/1.0RC1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20041026 Firefox/1.0RC1

Trying to open a .doc attachment, Thunderbird 0.9 just tries to save it (it
doesn't open it even after saving it).  It appears to have the same
functionality as "Save as..."

Double clicking the icon, or selecting "Open" from the submenu have the same
effect as selecting "Save as..." from the attachment submenu.

Reproducible: Always
Steps to Reproduce:
1. Select an email with an attachment (it happens in both the main screen or on
a standalone mail window).
2. Double click on an attachment or select "Open" from the attachment submenu.


Actual Results:  
Thunderbird tries to save the file (and if I save it it doesn't open it either).

Expected Results:  
Open the file in the application defined by windows.

Comment 1

[Cesar Negrete]

Found some other data to this bug:

In preferences/attachments/file types, I have "DOC" (Microsoft word document),
assigned to "Save to disk".  But, I want to open it when I press "open" in the
attachment submenu.  Is this behaviour correct?

When I double click an Excel attachment, it does open in excel (doesn't ask me,
just opens, and it doesn't appear in the file types dialog).

In few words: Thunderbird saves the DOC file when I double click it (correct),
but also saves (doesn't open it) when I click "Open" in the Attachment submenu
(Incorrect I think).

Comment 2

[Cesar Negrete]

*** Bug 267736 has been marked as a duplicate of this bug. ***

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.

Comment 5

[u51419]

This is has not been resolved. I am usign the client to access IMAP mail. I've
never been able to just click on an attachment to open it. Every single time I
am forced to save it first. This bug should be reopened.

Comment 6

[Wayne Mery (:wsmwk)]

Steve VanSlyck, do you still see a problem if using version 3?

Comment 7

[u51419]

Works OK in Lightning/1.0b1 Thunderbird/3.0.5.