267798 - Firefox crashes since the Feedback Agent has appeared

Status: RESOLVED DUPLICATE of bug 30141

(Firefox :: General, defect)

Description

[Daniel]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041103 Firefox/1.0RC2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041103 Firefox/1.0RC2

Since the Feedback Agent has appeared, latest version of Firefox RC 1.0 RC2
(previous version too) crashes either when Firefox is started or during use of
Firefox.

Reproducible: Sometimes
Steps to Reproduce:
1. The Feedback Agent has to be appeared once
2. Start Firefox or Surf with Firefox
3.

Actual Results:  
Firefox crashes, either when starting Firefox (when the Feedback Agent appears)
or during surfing for a while

Expected Results:  
work without any crash

Comment 1

[Jason Adams]

I get this one too

Comment 2

[adamraney]

I too am having this issue. Running Firefox 1.0 on Windows XP Home SP2. I have
not had the Feedback Agent appear uring startup, but it does appear randomly
throughout surfing, and every time it causes Firefox to crash.

Comment 3

[Nickolay_Ponomarev]

QFA shouldn't cause Firefox to crash. It is run automatically *if* Firefox
crashes, to collect valuable debugging information and send it to devs. Could
you post the talkback IDs of those "QFA-induced" crashes (that is those you
think are happening because of QFA)?

Comment 4

[fred]

Feedback agent has been followed by crash last two times it has appeared. This
seems to be a randomly requested request for permission to monitor FireFox
operation, not a request generated by instability.

Comment 5

[neil walker]

don't know if this is the same but the following happens to me maybe once every
few weeks:

1. quality feedback agent appears
2. firefox shuts down
3. quality feedback agent dialog box shuts down when you click on it

this is really really really annoying. I assumed it the QFA was a questionnaire
that popped up and it happened to crash my computer, instead it looks like
Firefox is crashing all the time for me and this is trying to appear. This is on
various computers so is not related to the computer, the only common thing is
I'm using XP.

What is the point when Firefox crashes, this crashes too?

Also, when I disable the QFA agent, Firefox does not crash as often! I'm sure of it.

Neil.

Comment 6

[ExNooYorka]

The Feedback agent causes Firefox to crash on my machine as well.

I think it's irresponsible for the developers to pop anything up that I didn't 
ask to be popped up in-process.

You want to pop it up?  Pop it up in an out of process thread.  Also, give me 
the option on that popped-up window to suppress it forever.

Some of us perform work in our browsers and a crash by a popped-up utility 
that we didn't take any action to pop up ourselves that causes us to lose any 
work is VERY VERY FRUSTRATING.

Comment 7

[mmc]

I believe this is invalid, see comment 3.

Comment 8

[Frank Wein [:mcsmurf]]

yup invalid, please file new bugs for the issues mentioned if needed

Comment 9

[Majken Connor [:Kensie]]

*** This bug has been marked as a duplicate of 30141 ***