Closed Bug 268078 Opened 20 years ago Closed 8 years ago

Windows media player [wmp] video disappear when clicking volume control/link on page

Categories

(Plugins Graveyard :: Windows Media Player (Microsoft), defect)

Product:
Plugins Graveyard
Component:
Windows Media Player (Microsoft)
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: raghidk, Unassigned)

References

(
URL
)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041103 Firefox/1.0RC2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041103 Firefox/1.0RC2

if i visit a web page that integrates ms mediaplayer... sometime the movie start
black and can only hear sound. when i resize the browser window or when i double
klick the mediaplayer to view fuldscreen... the video shows korrectly....

this happens often... with where the movie turns into a blackscreen and have ot
resize the window.

Reproducible: Sometimes
Steps to Reproduce:
1.
2.
3.
Also seen this bug on several websites, alt + tabbing also helps to show the
content again. Also happends with Real Player. Branch build 20041105, Windows XP.
This also happends when a movie starts and you click the url bar, then the image
will disappear and only sound will be available. Using WMP 10.

There are other bugs filed for this I will try to find and dupe.
URL: http://www.ati.com/gitg/promotions/cr...
Severity: normal → major
Status: UNCONFIRMED → NEW
Component: Migration → General
Ever confirmed: true
Flags: blocking-aviary1.1?
Assignee: bugs → firefox
QA Contact: migration → general
Steps to reproduce:
1. Go to http://www.ati.com/gitg/promotions/crytek/index.html
2. Wait for movie to start
3. Click on location bar, movie is gone
*** Bug 286829 has been marked as a duplicate of this bug. ***
*** Bug 283098 has been marked as a duplicate of this bug. ***
Movie also disappears when clicking on a link and not releasing the button, for
example, click on the menu to the left on the provided url, and do not release
the button, movie will go blank
I see this a lot too, must be addressed before 1.1 final!
*** Bug 294592 has been marked as a duplicate of this bug. ***
*** Bug 296033 has been marked as a duplicate of this bug. ***
Summary: MS mediaplayer veiwing via webpages shows black sceen until i rezise the browser size → Windows media player [wmp] video disappear when clicking volume control/link on page
Flags: blocking1.8b3?
(In reply to comment #3)
> Steps to reproduce:
> 1. Go to http://www.ati.com/gitg/promotions/crytek/index.html
> 2. Wait for movie to start
> 3. Click on location bar, movie is gone

WFM with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2)
Gecko/20050602 Firefox/1.0+
(In reply to comment #10)
> WFM with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2)
> Gecko/20050602 Firefox/1.0+

Still seing this, same system/build id


*** Bug 297422 has been marked as a duplicate of this bug. ***
*** Bug 287033 has been marked as a duplicate of this bug. ***
*** Bug 283209 has been marked as a duplicate of this bug. ***
(In reply to comment #11)
> (In reply to comment #10)
> > WFM with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2)
> > Gecko/20050602 Firefox/1.0+
> 
> Still seing this, same system/build id
> 
> 
WFM:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050616
Firefox/1.0+ ID:2005061606
(In reply to comment #3)
> Steps to reproduce:
> 1. Go to http://www.ati.com/gitg/promotions/crytek/index.html
> 2. Wait for movie to start
> 3. Click on location bar, movie is gone

I get this. Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2)
Gecko/20050616 Firefox/1.0+
I can reproduce the bug using the steps in comment 3.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050623
Firefox/1.0+
Assignee: firefox → nobody
Version: unspecified → Trunk
I can reproduce this every time... Mozilla/5.0 (Windows; U; Windows NT 5.1;
en-US; rv:1.8b2) Gecko/20050621 Firefox/1.0+

Steps:
1) Load http://www.ati.com/gitg/promotions/crytek/index.html
2) Wait for video clip to start playing.
3) Adjust volume - video replaced with static white nothingness. Sound continues.
I think this has something to do with AdBlock: I can see this bug with it
enabled, but not with it disabled.  This is with FF1.0.4, but I hope it's
relevant anyway.
Reproducible with
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511
Firefox/1.0.4
«(In reply to comment #19)
> I think this has something to do with AdBlock: I can see this bug with it
> enabled, but not with it disabled.  This is with FF1.0.4, but I hope it's
> relevant anyway.

I get this without Adblock.
Always reproducible using José's steps with Mozilla/5.0 (Windows; U; Windows NT
5.1; en-US; rv:1.8b2) Gecko/20050622 Firefox/1.0+, WMP 10, Adblock Plus 0.5.7.
Clicking on the
location bar while the video is playing causes the video to go all white, while
the sound continues. Switching to another tab and then switching back brings
back the video. 
Steps:
1) Load http://www.ati.com/gitg/promotions/crytek/index.html
2) Wait for video clip to start playing.
3) Adjust volume - video replaced with static white nothingness. Sound
continues. Or, Click on location bar, movie is gone.

Reproduceable with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8)
Gecko/20050613 Firefox/1.0.4 and with 
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050618
Firefox/1.0+ - both with no extensions installed.

If you mouse right-click close to the video area and get a context menu and
dismiss it the picture will reappear in the area occupied by the context menu.
Also, opening Help->About if you dismiss the about window the part of the video
that is under the About window will reappear.

WFM on Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050623
Firefox/1.0+ - no extensions.
All checked with WMP10.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511
Firefox/1.0.4

Windows Media Player 10.00.00.3646

This is reproducable on my machine, with or without extensions installed.  I
only have to click the address bar to make the video turn to white.

I originally assumed it was an overlay bug with my video card drivers, but since
Windows Media Player is seemingly ignoring my attempt to turn off overlays, I
was unable to test this.

I then tried running standalone Media Player to play another movie, forcing the
web browser plugin to display without an overlay, which causes the
flash-to-white to be more temporary.  It is more of a flicker, and the next
frame correctly redraws.

The same thing happens when running Firefox over Remote Desktop, which does not
support video overlays.

I suspect something in the rendering engine is repainting over the overlay
window, causing the video to be clipped.  I'm not entirely sure how overlays are
implemented, but isn't it sometimes a magic-color?  If so, the magic-color is
probably being painted over, which isn't a problem in non-overlay mode.

I wish I knew enough about Mozilla/Gecko's architecture to help you out more.
I can confirm. I have had this problem for a long time.  In fact, I just tested
it with the following versions (all using a clean profile w/ no extensions) and
the following versions exhibited the problem:
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511
Firefox/1.0.4
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107
Firefox/1.0
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040614 Firefox/0.9

However, I did NOT have the problem with this version:
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040210 Firefox/0.8

I have Windows Media Player version 9.00.00.3250.

The video reappears if I change tabs and come back, or if I scroll the window. 
It happens with most sites (including the one below), but not all of them.  I
have yet to figure out why only some but not all sites.  (Perhaps a different
plugin is used for other movies, but I'm not sure.)

> Steps:
> 1) Load http://www.ati.com/gitg/promotions/crytek/index.html
> 2) Wait for video clip to start playing.
> 3) Adjust volume - video replaced with static white nothingness. Sound
> continues.
I have just tried it with the newest trunk:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050623
Firefox/1.0+

This version has problems only some of the time.  If you click in the address
bar, try to adjust the volume in the plugin, or go to the Help->About page of
the plugin and click OK, usually at least one of them cause the video to
disappear.  If you cannot reproduce the problem, try doing all three, then
scrolling the page, and repeating in a different order until the problem appears.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511
Firefox/1.0.4

Windows Media Player 10.0.0.3646

Agreed that it seems directly related to overlays.  

I can prevent the bug occurring by right-clicking on the video window, selecting
"Options", and then "Advanced..." under Video Acceleration, and unchecking "Use
Overlays".  Re-enabling that option brings the bug back.
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.8) Gecko/20050511
Firefox/1.0.4

WMP 9.00.00.3250

Disabling overlays does not fix the issue for me. However, disabling all the
options under "Legacy Video Renderer" stops the problem from occurring. Clicking
on the address bar just makes the video blink white for a very short period of
time, then the video shows again, with minimal interruptions.
I've had this problem for a while too, but I haven't had it with that site in
particular.  I have had this problem with almost 100% consistency on this site:
http://www.comedycentral.com/shows/the_daily_show/videos/headlines/index.jhtml

Here's my feedback on the ATI one:
I did not have any problems with the overlay disappearing on my laptop at home.
 Meaning, I was clicking around, playing with it while the video was playing,
zero problems.  WMP 10, ATI Catalyst video drivers 5.6.

On this lab computer that I'm on right now, I did notice the problem that you
mentioned.  Basically do anything that messes with the UI of firefox or the
plugin, and the overlay disappears.  This was on WMP 10, intel extreme drivers
6.14.10.3762.

On the Comedy Central site, I have always had problems with that one.  What's
more, on the ATI one rightclicking on the overlay and selecting Zoom>Fullscreen
seemed to always make it work again when you exited fullscreen mode.  On the
comedy central site you cannot right click on the overlay, so there's no way to
get it to come back.  The comedy central videos might be helpful as another
testcase.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050623
Firefox/1.0+
This happens to me:

http://fredrik.obra.se/error.png
http://fredrik.obra.se/error2.png

WMP 9.00.00.3250
ffox 1.0.4
win2k
I can easily reproduce this bug at
http://www.ati.com/gitg/promotions/crytek/index.html with Firefox 1.0.4 final,
on Windows XP SP2 with WMP 10 (unconfigured). My extensions (AdBlock, Mouse
Gestures, and Image Zoom) don't appear to have affected this bug in any way.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.8) Gecko/20050511
Firefox/1.0.4
Flags: blocking1.8b3? → blocking1.8b3-
Flags: blocking1.8b4?
This isn't just a problem with wmp. Happens with Real Player as well.

For exemple open:
http://www.sr.se/cgi-bin/webbradio/frameset.asp?audioID=126688&audioType=db&audioFilePath=&intUnitID=&strChannel=&intplugin=2
and adjust the volume...
this occurs for me at http://news.bbc.co.uk - the video screen in the
audio/video console will OCCASIONALLY go WHITE when the plugins volume control
is adjusted. Minimising then maximising brings the video back.

Firefox 1.0.4
WMP 10

...switched over to wmp plugin because of problems with realplayer plugin i.e
controls disappearing - maybe its a real/microsoft conspiracy ;)
This seems to be somewhat related to the interaction between the video driver
and the plugin... not really something we're going to be able to fix in the near
term.
Severity: major → minor
Flags: blocking1.8b4?
Flags: blocking1.8b4-
Flags: blocking-aviary1.1?
Flags: blocking-aviary1.1-
Flags: blocking1.9a1?
Everything always works fine if I watch the WMV videos on

www.schauspielervideos.de

But: if I watch videos on 

www.darsteller-direkt.de

...using the very same setup on the same computer,
I experience the same problem of a disappearing video, although relevant parts in the page source looks equal to me.
Flags: blocking-aviary2?
Given my previous comment, I don't think we block on Fx2 for this, though we would consider a well-baked patch that comes out of the trunk.
Component: General → Plug-ins
Flags: blocking-aviary2? → blocking-aviary2-
Product: Firefox → Core
QA Contact: general → plugins
Flags: blocking1.8b5-
Flags: blocking1.8b3-
Flags: blocking-firefox2-
Flags: blocking-aviary1.5-
Flags: blocking1.9a1? → blocking1.9-
Whiteboard: [wanted-1.9]
Severity: minor → major
Flags: wanted1.9+
Whiteboard: [wanted-1.9]
Component: Plug-ins → Windows Media Player (Microsoft)
Flags: wanted1.9+
Flags: blocking1.9-
Product: Core → Plugins
QA Contact: plugins → microsoft-wmp
Version: Trunk → unspecified
Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
Product: Plugins → Plugins Graveyard
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