Closed
Bug 268766
Opened 20 years ago
Closed 18 years ago
Release notes should inform user of risks of installing over previous Firefox version
Categories
(www.mozilla.org :: General, defect)
Tracking
(Not tracked)
RESOLVED
WONTFIX
People
(Reporter: rtwillis, Assigned: rebron)
Details
(Keywords: relnote)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Upon reading release notes for version 1.0, did not see the previous warning about installing over a previous version. Installed over previous Firefox 09.3. Upon launch, received message, "could not find entry point for ..." Had to use ctl-alt-delete to get message to stop and go away. Going back and uninstalling previous version first resulted in a clean install and operation. Believe release notes need this warning System is a Dell XPS500 PIII running Win XP Home SP1. Two hard drives, 512mb Ram. Reproducible: Always Steps to Reproduce: 1.Do not uninstall previous Firefox version 09.3 2.Install Firefox 1.0 3.Start Firefox 1.0 Actual Results: Firefox 1.0 will not start
Previous version release notes provided very specific warning about installing over previous version. Release 1.0 notes did not.
Comment 2•20 years ago
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Ditto for installing Firefox 1.0 over Mozilla 1.7. Firefox won't launch, with an endless stream of "could not find entry point ... " messages. Mozilla won't launch, with no message of any kind. Had to un-install Firefox and re-install Mozilla. Installing Firefox into a different directory seems to work so far, but Firefox does not seem to import full config from Mozilla, eg. fonts, proxies.
Updated•20 years ago
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Assignee: bryner → bugs
Status: UNCONFIRMED → NEW
Component: Build Config → Web Site
Ever confirmed: true
QA Contact: asa
Summary: Install over previous Firefox version causes new version to not open. Release notes did not mention this → Release notes should inform user of risks of installing over previous Firefox version
Version: unspecified → 1.0 Branch
Updated•18 years ago
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Assignee: bugs → nobody
Component: Product Site → www.mozilla.com
Product: Firefox → Websites
QA Contact: www-mozilla-com
Version: 1.0 Branch → unspecified
Updates to release notes on mozilla.com are owned by rebron. Adding him to cc list to fix.
Closing this out unless I hear there is a need to keep this open.
Status: NEW → RESOLVED
Closed: 18 years ago
Resolution: --- → WONTFIX
Updated•12 years ago
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Component: www.mozilla.org/firefox → www.mozilla.org
Updated•12 years ago
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Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
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Description
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