268931 - jasper-alberta.com - website expects %5C (aka '\') to be treated like '/' for PDF links

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English Other, defect)

Description

[Sein Hlaing]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

I just installed Firefox and it runs well both audio and pages. But it doesn't
download pdf format files i.e forms in pdf format etc. please fix it asap. I am
just a user and not engineer.

Reproducible: Always
Steps to Reproduce:
1.
2.
3.

Comment 1

[OstGote!]

What do you mean with not downloading? No save as dialog after clicking a pdf
link or that the pdf doesn't open? Do you see the Adobe plugin in about:plugins?

Comment 2

[osman_s]

PDF files can be viewed, but when trying to save it to disk, an I/O file error
is encountered.

Comment 3

[OstGote!]

(In reply to comment #2)
> PDF files can be viewed, but when trying to save it to disk, an I/O file error
> is encountered.

Can you put the exact error message here? How do you try to save the file, left
click or right click Save Link As (= Shift + left click)? 

Comment 4

[Chris Burlak]

I also have this bug and cannot download PDF files using Acrobat 6.o pro.  I
have tried to download from multiple sites without success.

Comment 5

[Ken Purcell]

Try this link to prove it:

http://www.jasper-alberta.com./modules.php?name=bylaw_listing

Then try to open any PDF links.   No go in FireFox 1.04, but works in IE 6.

Comment 6

[Kevin Brosnan]

(In reply to comment #5)
> Try this link to prove it:
> 
> http://www.jasper-alberta.com./modules.php?name=bylaw_listing
> 
> Then try to open any PDF links.   No go in FireFox 1.04, but works in IE 6.

The problem you are having is not this bug. The site you mentioned has bad urls
http://www.jasper-alberta.com/\./pdf/By_Laws\001_Jasper_Community_Vision_Bylaw.pdf
urls should only contain backslashes the correct link is below. 
http://www.jasper-alberta.com/pdf/By_Laws/001_Jasper_Community_Vision_Bylaw.pdf

Comment 7

[OstGote!]

(In reply to comment #6)
> (In reply to comment #5)
> > Try this link to prove it:
> > 
> > http://www.jasper-alberta.com./modules.php?name=bylaw_listing
> > 
> > Then try to open any PDF links.   No go in FireFox 1.04, but works in IE 6.
> 
> The problem you are having is not this bug. The site you mentioned has bad urls
> http://www.jasper-alberta.com/\./pdf/By_Laws\001_Jasper_Community_Vision_Bylaw.pdf
> urls should only contain backslashes the correct link is below. 
> http://www.jasper-alberta.com/pdf/By_Laws/001_Jasper_Community_Vision_Bylaw.pdf
> 

Hmm ... I see with Mozilla Suite 1.7.8 the following URL from the given page
http://www.jasper-alberta.com./pdf/By_Laws/001_Jasper_Community_Vision_Bylaw.pdf
and download works perfectly. So it is WFM? Perhaps they changed the code?

Comment 8

[Ken Purcell]

Yes I see, they did fix all the links at the " http://www.jasper-alberta.com "
site.  I told them about the \./ in their links - I guess they did some work on
the page.  Thanks everyone.

I can now open PDF files or Save Link As . . . using version 1.04.

(In reply to comment #7)
> (In reply to comment #6)
> > (In reply to comment #5)
> > > Try this link to prove it:
> > > 
> > > http://www.jasper-alberta.com./modules.php?name=bylaw_listing
> > > 
> > > Then try to open any PDF links.   No go in FireFox 1.04, but works in IE 6.
[snip]

Comment 9

[OstGote!]

So I move this to Tech Evang and resolve it.

Comment 10

[OstGote!]

(In reply to comment #8)
> Yes I see, they did fix all the links at the " http://www.jasper-alberta.com "
> site.  I told them about the \./ in their links - I guess they did some work on
> the page.  Thanks everyone.

Thanks for contacting them.