268969 - Mails received disappear when you move some of them to other folder and group by sort option is selected

Status: RESOLVED FIXED

(Thunderbird :: General, defect)

Description

[Ivan Cano Martinez]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

This happens in all the folders. I have group by sort option selected and the
mails are sort by sender. When i move one of them to other folder, some of the
others mails dissapear(Sender group)  . If i want to see them again i must go to
other folder and go back again to the same folder.

Reproducible: Always
Steps to Reproduce:
1.Sort by sender in the inbox.
2.Enable group by sort option.
3.Move one of the message to other folder

Actual Results:  
Messages in others groups dissapear,even if you can see the header(sender)

Expected Results:  
They must show all the message.

Im using noia/cute verrsion  1.4.4 theme

Comment 1

[Ivan Cano Martinez]

Sorry. I just check it and only happens in inbox folder

Comment 2

[David :Bienvenu]

this works fine for me - what version of thunderbird are you using?

Comment 3

[Ivan Cano Martinez]

Last version 0.9 in Wxp with service pack 2 installed.
Theme is noia 1.4.4

Comment 4

[David :Bienvenu]

are you including the "dummy" header line that just has the sender name when you
do the move? I believe that will cause us to get the counts wrong in the thread
pane...

Comment 5

[Ivan Cano Martinez]

Additional Info. 

The account us ssl connection.

Only happens in this account. I have others accounts(each one with their own folder)

Im moving the message, not the header.

I hope that it will be ussefull.

Comment 6

[Ivan Cano Martinez]

Attachment: Final state when move an e-mail

The pic show the inbox mailbox when i move an e-mail from it to other folder.
In mailbox there is only a sender and if you see the header of the e-mail that
its in preview, its belown to other e-mail. This last email still exist in the
inbox folder but i need to click to other folder and go back to look it again.

Comment 7

[Ivan Cano Martinez]

I added a pic that what is the status of the inbox when I move an email from
here to other folder. Explained in attachemnt.

Comment 8

[David :Bienvenu]

did you end up with only one message left in the folder? it's hard to tell from
the screen capture...

Comment 9

[sairuh (rarely reading bugmail)]

*** Bug 267728 has been marked as a duplicate of this bug. ***

Comment 10

[David :Bienvenu]

Ivan, is this an imap folder or a local folder? I can't reproduce this problem
myself...I'm using the 11/16 .9+ build...

Comment 11

[David :Bienvenu]

Can any QA folks reproduce this and give me steps? I've tried and failed...

Comment 12

[Ivan Cano Martinez]

Its a local folder

Comment 13

[David :Bienvenu]

time is short, moving off - I was never able to reproduce this...

Comment 14

[Francesco Castellana]

I confirm this bug and try to give a better description:
1. Sort your inbox by date and activate the Group By sorting
2. Create (if you don't have one) a subfolder under Inbox
3. Move all af the messages of the "Today" group in the subfolder

Expected result: Only the "Today" group disappears

Actual result: The "Today" and the "Yesterday" groups both disappear

Workaround: Change focus to another folder and change back to inbox; the
Yesteray group is back.

This happens whatever group is the one preceding the group the messages get
deleted from.

Comment 15

[Ray Booysen]

*** Bug 275781 has been marked as a duplicate of this bug. ***

Comment 16

[Wilson Roberto Afonso]

Attachment: Effect after undoing a move that made messages disappear

I can confirm and it is easily reproducible. It happens every time you move all
messages (even if it's only one) of a group to another folder. The destination
folder does not need to be a subfolder of the Inbox. The originating folder
does not need to be an IMAP folder or the Inbox. The only necessary thing is
for a group to become empty.

The effect is that at least one message of the group above the one that becomes
empty dissapears; my guess is that the number of messages that disappear is the
same as the number of messages that get moved, but I couldn't confirm that.

Undoing the move with Ctrl-Z generates a very weird effect, as is visible in
the attached image.

Comment 17

[Volker Englisch]

Additional info:

When you try to collapse the group containing the message that just disappeared
(by clicking the minus sign in front of the group name) the entire group
disappeares.

Again, changing focus to a different folder and changing it back to the inbox
restores the display.

I'm using Thunderbird 1.0.2.

Comment 18

[David :Bienvenu]

Attachment: proposed fix

when batching is turned on, as indicated by m_deletingRows, we just need to add
the index to remove to mIndicesToNoteChange, and nsMsgDBView::OnDeleteCompleted
will handle removing the dummy header.

Comment 19

[BugZRevengE]

*** Bug 273987 has been marked as a duplicate of this bug. ***