Closed Bug 269144 Opened 15 years ago Closed 15 years ago
Update and clean installation from RC1
.0 to 1 .0 will not connect or view any pages
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3 Build Identifier: http://mozilla.cs.utah.edu/pub/mozilla.org/firefox/releases/1.0/win32/en-US/ I used the upgrade now feature in Release Canidate 1.0 to upgrade to 1.0 yesterday , and although it installed, and had all the appropriate bookmarks and extensions, it couldn't connect to the internet at all. I first killed all my extensions, evenutally tried uninstalling and reinstalling entirely...with the same couldn't connect problem. I then reinstalled RC1.0 which worked fine. I then reproduced the whole problem over again. Reproducible: Always Steps to Reproduce: 1.Use update feature in RC 1.0 to upgrade to 1.0 2. 3. Actual Results: No abilty to connect out to the internet at all. Nothing had changed with regards to my internet connection, and no other programs had difficulty connecting at this point. Expected Results: Connect...view pages, etc. There was no error message or anythiing unusual other than the standard can't reach a page message.
Do you use a firewall like Zonealarm ? never a blocker
Severity: blocker → major
Ok, it is firewall related: For some reason after running Firefox update, killing zonealarm doesn't actually stop the process (truevector thing), rather it just kills the systray icon and disables notification. So, unistalling zonealarm completely, and then updating to Firefox 1.0 worked. After all that, I installed the latest copy of zonealarm, and everything works fine.
thanks for the reply bob.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
There is an easier solution. Open the Zonealarm configuration and remove the Firefox entry. Zonealarm should ask again if you try to open a page with Firefox.
Status: RESOLVED → VERIFIED
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