269160 - Click link in entourage email fails to open new tab or window. firefox crashes but no open firefox windows are affected

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Rick Moore]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Firefox/1.0

trying to open a web page from an entourage email link will crash firefox. 
allready open firefox window are not affected.  seems that clicking a link is
trying to open another instance of firefox and it crashes.  I have preferences
set to open a link in a new tab. 

Reproducible: Always
Steps to Reproduce:
1. open firefox
2. open entourage and select an email with a link to a web page in it.
3. Firefox windows stay open but the link will not open and a crash is reported

Actual Results:  
Application firefox has unexpectedly quit
no other aplications have been affected.

Expected Results:  
The link should have opened in a new tab or window depending on the preference
setting.  

Date/Time:  2004-11-11 09:14:05 -0500
OS Version: 10.2.8 (Build 6R73)
Host:       localhost

Command:    firefox-bin
PID:        834

Exception:  EXC_BAD_INSTRUCTION (0x0002)
Code[0]:    0x00000002Code[1]:    0x0055f4b4

Thread 0 Crashed:
 #0   0x0055f4b4 in
_ZN22nsTransferableHookData17GetHookEnumeratorEPP19nsISimpleEnumerator
 #1   0x0703ab50 in
_ZN22nsComponentManagerImpl26CreateInstanceByContractIDEPKcP11nsISupportsRK4nsIDPPv
 #2   0x0703b794 in
_ZN22nsComponentManagerImpl22GetServiceByContractIDEPKcRK4nsIDPPv
 #3   0x07065d40 in _ZNK24nsGetServiceByContractIDclERK4nsIDPPv
 #4   0x070659b0 in
_ZN13nsCOMPtr_base18assign_from_helperERK15nsCOMPtr_helperRK4nsID
 #5   0x006258a0 in
_ZN17nsAppShellService10InitializeEP17nsICmdLineServiceP11nsISupports
 #6   0x007e3298 in _ZN18ScopedXPCOMStartup16SetWindowCreatorEP19nsINativeAppSupport
 #7   0x007e3804 in _ZN18ScopedXPCOMStartup16SetWindowCreatorEP19nsINativeAppSupport
 #8   0x007e451c in _ZN18ScopedXPCOMStartup16SetWindowCreatorEP19nsINativeAppSupport
 #9   0x007e4cf0 in _Z8xre_mainiPPcPK12nsXREAppData
 #10  0x0000f54c in start
 #11  0x0000f3cc in start

PPC Thread State:
  srr0: 0x0055f4b4 srr1: 0x0008f030                vrsave: 0x00000000
   xer: 0x00000000   lr: 0x0703ab50  ctr: 0x0055f4b4   mq: 0x00000000
    r0: 0x0703ab20   r1: 0xbffff2a0   r2: 0x009d45d0   r3: 0x00000000
    r4: 0x009f2ea8   r5: 0xbffff360   r6: 0xbffff360   r7: 0xbffff2e0
    r8: 0x0000000e   r9: 0x07086164  r10: 0x07066074  r11: 0x03033a2c
   r12: 0x0055f4b4  r13: 0x00000000  r14: 0x00000000  r15: 0xbffff8b0
   r16: 0x00000000  r17: 0x00000000  r18: 0x00dc34b0  r19: 0xbffff600
   r20: 0x00dc50f0  r21: 0x00000000  r22: 0x00000000  r23: 0xbffff450
   r24: 0x009f2ea8  r25: 0x009f2ea8  r26: 0x00000000  r27: 0x00dcafe0
   r28: 0xbffff360  r29: 0x00000000  r30: 0x80040154  r31: 0x0703aa94

**********

Date/Time:  2004-11-11 09:32:48 -0500
OS Version: 10.2.8 (Build 6R73)
Host:       localhost

Command:    firefox-bin
PID:        836

Exception:  EXC_BAD_INSTRUCTION (0x0002)
Code[0]:    0x00000002Code[1]:    0x0055f4b4

Thread 0 Crashed:
 #0   0x0055f4b4 in
_ZN22nsTransferableHookData17GetHookEnumeratorEPP19nsISimpleEnumerator
 #1   0x0703ab50 in
_ZN22nsComponentManagerImpl26CreateInstanceByContractIDEPKcP11nsISupportsRK4nsIDPPv
 #2   0x0703b794 in
_ZN22nsComponentManagerImpl22GetServiceByContractIDEPKcRK4nsIDPPv
 #3   0x07065d40 in _ZNK24nsGetServiceByContractIDclERK4nsIDPPv
 #4   0x070659b0 in
_ZN13nsCOMPtr_base18assign_from_helperERK15nsCOMPtr_helperRK4nsID
 #5   0x006258a0 in
_ZN17nsAppShellService10InitializeEP17nsICmdLineServiceP11nsISupports
 #6   0x007e3298 in _ZN18ScopedXPCOMStartup16SetWindowCreatorEP19nsINativeAppSupport
 #7   0x007e3804 in _ZN18ScopedXPCOMStartup16SetWindowCreatorEP19nsINativeAppSupport
 #8   0x007e451c in _ZN18ScopedXPCOMStartup16SetWindowCreatorEP19nsINativeAppSupport
 #9   0x007e4cf0 in _Z8xre_mainiPPcPK12nsXREAppData
 #10  0x0000f54c in start
 #11  0x0000f3cc in start

PPC Thread State:
  srr0: 0x0055f4b4 srr1: 0x0008f030                vrsave: 0x00000000
   xer: 0x00000000   lr: 0x0703ab50  ctr: 0x0055f4b4   mq: 0x00000000
    r0: 0x0703ab20   r1: 0xbffff2a0   r2: 0x009d45d0   r3: 0x00000000
    r4: 0x009f2ea8   r5: 0xbffff360   r6: 0xbffff360   r7: 0xbffff2e0
    r8: 0x0000000e   r9: 0x07086164  r10: 0x07066074  r11: 0x03033a2c
   r12: 0x0055f4b4  r13: 0x00000000  r14: 0x00000000  r15: 0xbffff8b0
   r16: 0x00000000  r17: 0x00000000  r18: 0x00dc34b0  r19: 0xbffff600
   r20: 0x00dc50f0  r21: 0x00000000  r22: 0x00000000  r23: 0xbffff450
   r24: 0x009f2ea8  r25: 0x009f2ea8  r26: 0x00000000  r27: 0x00dcafe0
   r28: 0xbffff360  r29: 0x00000000  r30: 0x80040154  r31: 0x0703aa94

Comment 1

[timeless]

reporter: please use talkback. if talkback pops up, let it submit a report,
afterwards run talkback (it's in the components directory), and copy the
incident id into this bug report.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.