269205 - Selections in dropdown menus under Tools and Help do not remain open

Status: RESOLVED WORKSFORME

(Firefox :: Menus, defect)

Description

[Robert Thompson]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

When selecting Downloads, Extensions, Themes or Java Script Console under Tools
menu, the selected screen remains open only a fraction of a second. The same
occurs under Help Menu when selecting Help Contents or For IE Users.

Reproducible: Always
Steps to Reproduce:
1.Select menu item (Tools or Help)
2.Select (Downloads, Extensions,Themes or Java Script Console) from Tools menu;
or select (Help Contents or For IE Users) from Help menu.

Actual Results:  
Selected window opens for fraction of second then automatically closes.


Expected Results:  
Selected window should have remained open and useable.

Comment 1

[Phil Ringnalda (:philor)]

That sounds a lot like an extension trying to do single-window mode and failing:
do you see the same behavior when you start Firefox in Safe Mode (from the Start
Menu) or disable all extensions? 

Comment 2

[janusz]

Similar problem but items in dropdown menus under Tools "vanish" behind the 
browser window.  They are there, just hidden.  Close the Firefox browser and 
there they are.  I do not have the problem in HELP.

This is mostly a nuisance. These windows do not open within Firefox. In any 
case, I expect to see the selected item when clicked instead of having it hide 
behind the browser window. 

Windows 2000 Pro; Firefox version 1.0.6 

In Safe Mode, these windows appear behind the browser window: 

Tools- 
Downloads 
Extensions (all disabled) 
Themes (disabled) 
JavaScript Console 
Page Info 

In standard mode, these windows appear behind the browser window: 

Tools- 
Downloads 
Adblock Preferences 
Session Saver Preferences 
Extensions 
Themes 
Tweak Network Settings 
JavaScript Console 
Page Info 


A noticed that a similar problem exists in Thunderbird E-mail (Tools); version 
1.0 I am using.

Hope this helps.
janusz

Comment 3

[[:Aleksej]]

Reporter, can you still see the problem on recent builds (<http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/> on Windows 2000 or any other supported OS and <http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla1.8/> on those and/or Win98)?
Thanks.

Comment 4

[Samuel Sidler (old account; do not CC)]

Also, if you're able to try this, please try with a clean profile. Closing as WFM in the mean time, since it works for me using Firefox 2.0.0.6 on Windows Vista.

http://kb.mozillazine.org/Profile_Manager