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cannot download or install themes or extensions




Add-ons Manager
14 years ago
10 years ago


(Reporter: redman, Assigned: Ben Goodger (use ben at mozilla dot org for email))


Firefox Tracking Flags

(Not tracked)




14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

using firefox 1.0 on pc using xp pro-cannot download or install themes or
extensions-when I click on tools/themes or extensions the menu popup is blank
with only one tab available-that is update-click on that and you get nothing-the
answer in faq doesn't work because the answer does not apply to this version of

Reproducible: Always
Steps to Reproduce:
1.click on tools 
2.themes or extensions

Actual Results:  
no available themes or extensions available 

Expected Results:  
should be able to download themes or extensions

I have no idea why this is happening because I was using firefox 1 pr with all
the same software and it worked perfect. I have reinstalled twice and then I
downloaded a new copy and installed with the same problem everytime-I can't find
anything not setup right as far as I know it should update. I uninstalled the
older version before I installed the new.........please advise.

Comment 1

14 years ago
*** Bug 269238 has been marked as a duplicate of this bug. ***

Comment 2

14 years ago
So, what is your problem?

The themes and extensions available to install are listed on
http://update.mozilla.org/ *NOT* in Tools>Extensions.
Invalid, per comment 2. Reopen if there is something that I am missing here.
Last Resolved: 14 years ago
Resolution: --- → INVALID
Product: Firefox → Toolkit
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