269299 - TB 0.9 crashes on mail folder import from Outlook 2002

Status: RESOLVED EXPIRED

(MailNews Core :: Import, defect)

Description

[Greg Delhaye]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; fr-FR; rv:1.7.5) Gecko/20041108 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; fr-FR; rv:1.7.5) Gecko/20041108 Firefox/1.0

I have try several time to import a 700mb outlook 2002 mail archive. TB 0.9
(20041103) crashes everytime and creates a log file pasted here under. Thinking
that it may have been a mail containing a virus that caused the crash I turned
on AutoDetect of Symantec Antivirus and leaned the quarantine, the results are
the same: crash. I have reproduced it three times same results. When I reopen TB
after a crash he has imported a couple of folders and mails. It is the same
wether the crash occurs during the transition wizard is used or a regular manual
import (I desinstalled and reinstalled to test this) It always seems to crash
while importing the same folder and at exactly the same mail. I looked at my pst
archive and the mail in question is a ramdom mail without attachment. Contact me
if you need the pst file.

Greg


Reproducible: Always
Steps to Reproduce:
1. import / Outlook or Migration wizard / Outlook
2. Start importing
3.

Actual Results:  
Crash

Expected Results:  
No crash and import mails I guess.

Here is the partial crash log:
---------------------
drwtsn32.log
---------------------------
Microsoft (R) Windows 2000 (TM) Version 5.00 DrWtsn32
Copyright (C) 1985-1999 Microsoft Corp. All rights reserved.



Application exception occurred:
        App:  (pid=1728)
        When: 10/24/2004 @ 14:36:50.080
        Exception number: c0000005 (access violation)

*----> System Information <----*
        Computer Name: GREG
        User Name: Greg
        Number of Processors: 1
        Processor Type: x86 Family 6 Model 11 Stepping 4
        Windows 2000 Version: 5.0
        Current Build: 2195
        Service Pack: 4
        Current Type: Uniprocessor Free
        Registered Organization: demo
        Registered Owner: user

*----> Task List <----*
   0 Idle.exe
   8 System.exe
 168 smss.exe
 196 csrss.exe
 192 winlogon.exe
 244 services.exe
 256 lsass.exe
 400 S24EvMon.exe
 440 svchost.exe
 484 svchost.exe
 524 ccSetMgr.exe
 552 ccEvtMgr.exe
 652 spoolsv.exe
 680 DefWatch.exe
 732 RegSrvc.exe
 756 regsvc.exe
 768 MSTask.exe
 824 Rtvscan.exe
 844 WinMgmt.exe
 864 svchost.exe
1344 ZCfgSvc.exe
1388 Explorer.exe
1508 hkcmd.exe
1180 1XConfig.exe
1232 DirectCD.exe
1228 SynTPLpr.exe
1168 SynTPEnh.exe
1124 pctspk.exe
1536 ccApp.exe
1548 VPTray.exe
1612 SCardSvr.exe
1620 PRONoMgr.exe
1700 ypager.exe
1140 MsnMsgr.exe
1676 ctfmon.exe
1660 mailserver.exe
1728 Gnucleus.exe
1772 drwtsn32.exe
   0 _Total.exe

Comment 1

[Doug Wright]

Not a TB auto-migration bug -> Core:MailNews:Import

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.