269377 - Firefox won't start up and gives an error message.

Status: RESOLVED DUPLICATE of bug 212363

(Firefox :: General, defect)

Description

[mani subodh]

User-Agent:       Mozilla/4.79 [en] (Win98; U)
Build Identifier: 

At Startup, Firefox produces the message:
"Firefox.exe file is linked to missing export OLEAUT32.DLL:77"
It also gives another message saying:
"A device attached to the system is not functioning".

Reproducible: Always
Steps to Reproduce:
1.Start up firefox
2.
3.

Actual Results:  
I got the same message again.

Expected Results:  
The firefox browser should have loaded.

Firefox gave the message:
"Firefox.exe linked to missing export file OLEAUT32.DLL:77"

Comment 1

[Daniel Veditz [:dveditz]]

Ordinal 77 in Oleaut32.dll is SafeArrayGetVartype, used only at
http://lxr.mozilla.org/aviarybranch/source/js/src/xpconnect/src/XPCDispConvert.cpp#400

That's been in the code since at least late 2002 with no other complaints, and
people are using Mozilla-derived browsers on all versions of windows. That
particular entry point has existed since Win95. What version does your version
of Oleaut32.dll claim to be? What version of Win98 (PC vendor, for one)?

Is it possible your version of windows has been corrupted, or that there's a
bogus copy of oleaut32.dll on your system? If it's an older PC try a disk scan
to check for disk sectors that are going bad, your drive might be failing. You
could try reinstalling Firefox in case it's a corrupted download/install in our
software. The symptoms sound more like it's your machine, but reinstalling
Firefox first is easier to test than reinstalling windows.

Comment 2

[OstGote!]

Check the version of the file oleaut32.dll. Files with a version < 2.30.x are
too old and lead to this error. You can download updates here e.g.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290887.


*** This bug has been marked as a duplicate of 212363 ***