User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6) Gecko/20040113 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6) Gecko/20040113 Mozilla would crash 100% for sure after downloading, completely receiving and storing mail from a POP3 mail account. Afer restart, mail will be in the inbox but left on the mail server as well. Same happens with Netscape 7.1 (sharing the same user profile...!). I suspect a problem in communicating "download complete" to the POP3 server. Netscape 4.5 running in Classic under OS 9.2 (and thus not sharing the same profile...?!) works seamlessly. Reproducible: Always Steps to Reproduce: 1. Restart Mozilla 2. "Get mail" from POP3 account Actual Results: Mozilla crashes "unexpectedly" (no error code in OSX) Expected Results: Well, apart from Mozilla not crashing, the mail should not only have been received (which actually happens) but also deleted from the POP3 server (which does not happen).
Does the bug also happen with a current build (Mozilla 1.7.3 or 1.8a4)?
(In reply to comment #1) > Does the bug also happen with a current build (Mozilla 1.7.3 or 1.8a4)? Yes. I just installed 1.7.3 and tested it. There's no such bug with Thunderbird which I also just installed!
what about 1.8a4? it should be similar to thunderbird... if it works there, we can mark this works for me...
(In reply to comment #3) > what about 1.8a4? it should be similar to thunderbird... if it works there, we > can mark this works for me... 1.8a4 crashes...
ok, one more thing - can you try a recent nightly trunk seamonkey build, i.e., a build closer to 1.8a5? that'll help us determine if this has been fixed on the trunk at all
(In reply to comment #5) > ok, one more thing - can you try a recent nightly trunk seamonkey build, i.e., a > build closer to 1.8a5? that'll help us determine if this has been fixed on the > trunk at all Hi, well, this sounds like you well know of the problem...?! Hmmm, while downloading this night's latest MAC built - before installing that and maybe reporting another crash, is there any specific built that you could point me to and want me to test...? Bests, Lutz
the fact that it works in thunderbird means that it's most likely fixed - mozilla seamonkey and thunderbird share the same backend code, which is most likely where the crash is. The latest trunk mozilla build is here: http://ftp.mozilla.org/pub/mozilla.org/mozilla/nightly/latest-trunk/ thx for trying this...
(In reply to comment #7) > the fact that it works in thunderbird means that it's most likely fixed - > mozilla seamonkey and thunderbird share the same backend code, which is most > likely where the crash is. The latest trunk mozilla build is here: > > http://ftp.mozilla.org/pub/mozilla.org/mozilla/nightly/latest-trunk/ > > thx for trying this... That's the one I just tried: crash...
darn, did a talkback report get filed? generating a pop3 protocol log might help: http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#pop3
While we're at it: How would I "import" my mail folders in thunderbird? Since it looks like I'm better off with a Thunderbird/Firefox combo. Unless there's a corrupted file hidden in my mail folders...
(In reply to comment #9) > darn, did a talkback report get filed? > > generating a pop3 protocol log might help: > > http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#pop3 > > Yes, I filed a Talkback report on the last two crashes. Shall I still try creating the POP3 log?
I can't get to talkback right now, so a protocol log might be helpful in the meantime...
(In reply to comment #12) > I can't get to talkback right now, so a protocol log might be helpful in the > meantime... I just created the log command in TextEdit. But the TextEdit file would not be dropable onto the Mozilla icon. However, the text clip would (it would highlight the icon before dropping). After one more crash I can't find the log file in the "package"'s MacOS folder, though... Here's my text clip: ARGS:-mail ENV:NSPR_LOG_MODULES=POP3:5 ENV:NSPR_LOG_FILE=pop3log.doc
Lutz Konermann, do you use manual "Run Filter on folder"? If yes, your problem is possibly same as mine, Bug 266905. I experienced symptom you described in comment #0, crash on new mail receive, many times. So I stopped using "Run Filter on folder". If used, I restarted Mozilla. Then I am not experincing crash.
(In reply to comment #14) > Lutz Konermann, do you use manual "Run Filter on folder"? > If yes, your problem is possibly same as mine, Bug 266905. > I experienced symptom you described in comment #0, crash on new mail receive, > many times. > So I stopped using "Run Filter on folder". If used, I restarted Mozilla. > Then I am not experincing crash. Thanks for your hint, Wada, but no, I've never used that feature. :-(
reporter: can you copy the talkback incident id here?
(In reply to comment #16) > reporter: can you copy the talkback incident id here? Hmm, couldn't find the Talkback application on my harddrive... (?!) But here's the contents of the ini file: HistorySettings = 3, 10, 100 SeenIntro = 1 WantUpdates = 0 UserEmailAddress = "email@example.com" LocalKey = 79EC263A71 RandomPool = ABF7A9EAF2C74D60417A76A8083E4AD5EE3422FCFB4DA59D4689D97EC582BD629658D101B0709EFF58B966BC70BA9F75C0B43376E5EEDF058A56287AA5B0B9F209DDD1F2DFC8B8F6E14B1C0E03B0DD1713F221A697F8181761E77636F51254F9D19919EC4937CAB4764A9015506F84B394216B8CC8BE6AB83382497E754501B7
(In comment #0) > Same happens with Netscape 7.1 (sharing the same user profile...!). > Netscape 4.5 running in Classic under OS 9.2 > (and thus not sharing the same profile...?!) works seamlessly. (In comment #1) > There's no such bug with Thunderbird which I also just installed! Lutz Konermann, I can't understand why you haven't tested with new profile yet. All most all "Release Notes" describes on it and following is example of 1.7.3. > Before you install > (snip) > If you have Netscape 6 or 7 installed > Do NOT share profiles between Mozilla and Netscape 6 or 7. Will Mozilla with newly created profile/account work? If your problem occurs even with new profile, your problem can be guessed server and Mozilla(not Thundebird) communication related problem or mail data related problem only when Mozilla mail&News.
I am having the same problem (it just started today). System is RedHat 9 with Mozilla 1.7.2 (Seamonkey). I tried the recommended turning off of all filters. Mail still crashes. I tried Thunderbird and it crashes as well. Thunderbird is using pop3 to my Exchange server (I captured the exchange using ethereal, the last message is a DELE 41 followed by Exchange sending +OK, then Thunderbird dies.). I also tried deleting cache, deleting possible bad mails (using Evolution), and removing my XUL file..... How can one debug this? Is there a way to turn on some type of logging?
This is on Linux/PC, not Mac, but it has the same result. I just tried Thunderbird with a new profile, not imported profile, and it works fine. There seems to be a problem with my mail folders. How can you fix them?
a few things in no particular order. 1. does crash reporter not open up? normally it should, the report from that should work 2. we could try using gdb ./thunderbird-bin eventually 3. http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html open Terminal.app cd /Applications/Thunderbird.app/Content/MacOS/ export NSPR_LOG_MODULES=pop3:5 export NSPR_LOG_FILE=/tmp/pop3.log ./thunderbird-bin for linux users, the steps are about the same, although to run and get a stack trace you really need a talkback build, or your own cvs build (w/ --enable-debug or --enable-debugger-info-modules)
This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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