269517 - Google should be contacted to update Firefox Start Page

Status: VERIFIED FIXED

(Marketing :: Business Development, task)

Description

[Anne (:annevk)]

The snippets that Google used for the Firefox Start Page are outdated for most
of the l10n.

It's mostly about little spelling mistakes or grammar errors or non-l10n links,
which causes many people to e-mail us, while it's Google that doesn't "reindex"
the start pages.

Besides that we get annoyed by all the e-mail it looks not very professional as
well.

I hope someone can look into this ASAP. Thanks.

Comment 1

[Dave Miller [:justdave]]

What procedures do we have in place for this?

Comment 2

[Jesse Ruderman]

The localized text for the Firefox start page is stored on mozilla.org, but I
don't know how often Google checks for updates to the text.

Comment 3

[Anne (:annevk)]

From what I can tell, Google never checked
http://www.mozilla.org/start-snippets/ again after the first time. I have made
changes almost immediatly after the publication as a result of e-mail and things
I noticed personally. (As well as to make more links point to Mozilla Europe
instead of mozilla.org.)

I was told Google would check them again in 1-12 hours but that still didn't happen.

Comment 4

[Axel Hecht]

Poked google again, cbeard and rebron on CC. Taking this one.
Chris, if you want to keep this, just take it back.

Comment 5

[Anne (:annevk)]

This is fixed for nl-NL. (I guess it's fixed for every locale, but I let someone
else, like Axel, verify that.)

Comment 6

[Peter Van der Beken [:peterv]]

Checked fi and ro too.

Comment 7

[Vidar Haarr (not reading bugmail)]

NO has been updated -> VERIFIED.
However, it would be nice to know how frequently they will be updated from now on.

Comment 8

[Axel Hecht]

The problem was as follows:
google does a sanity check on the snippets, and the script didn't update on 
errors. Now, the snippets in CVS had less errors than those on the net, but
still some. Peter fixed those, and our contact uploaded the good ones in the 
meantime. The script was changed to only refuse bad snippets, and not all 
snippets, too.

Comment 9

[Vidar Haarr (not reading bugmail)]

Pike: thanks, however, that left me with some more questions. Specifically:

1. How do we know if the sanity check for our snippets fail? Does anyone get an
e-mail?
2. How frequently will Google pull updates?
3. What is the definition of an error - HTML error?