269921 - will not log on to smtp to send email

Status: RESOLVED EXPIRED

(MailNews Core :: Networking: SMTP, defect)

Description

[Denis]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040910
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040910

mozilla will not log onto smtp. it first asks for a password and after that is
typed in it then says that it can not open smtp

Reproducible: Always
Steps to Reproduce:
1.
2.
3.




all email settings are the same as outlook express and i only have the problem
with Mozilla

Comment 1

[Matthias Versen [:Matti]]

What is the excat error message ?
Do you use a firewall ?

Comment 2

[Phil Randal]

If you're using the Avast! antivirus program their latest version no longer
re-routes everything via 127.0.0.1, so sending and receiving mail will have
ceased to work this weekend when Avast! autoupdated to version 4.5.  If that is
the case, reconfigure Thunderbird / Mozilla Mail to talk directly to your ISP's
mail servers.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.