Closed
Bug 270043
Opened 20 years ago
Closed 20 years ago
TB09 crash importing Outlook Express settings [@ nsOEProfileMigrator::Notify]
Categories
(Thunderbird :: Migration, defect)
Tracking
(Not tracked)
RESOLVED
FIXED
Thunderbird1.0
People
(Reporter: jay, Assigned: mscott)
Details
(Keywords: crash, topcrash+)
Crash Data
Attachments
(1 file)
5.35 KB,
patch
|
Bienvenu
:
superreview+
|
Details | Diff | Splinter Review |
This is a topcrasher with Thunderbird 0.9 and looks like something we should try to get in asap. OE migration is something a lot of users will be using and although 1.0 is here, if we can get a quick fix, I think we should get it in. Here's the latest from Talkback: Count Offset Real Signature [ 47 nsOEProfileMigrator::Notify 6051e64f - nsOEProfileMigrator::Notify ] [ 3 nsOEProfileMigrator::Notify 3f2448c3 - nsOEProfileMigrator::Notify ] [ 1 nsOEProfileMigrator::Notify 8c1185e9 - nsOEProfileMigrator::Notify ] [ 1 nsOEProfileMigrator::Notify 72461931 - nsOEProfileMigrator::Notify ] Crash date range: 05-NOV-04 to 14-NOV-04 Min/Max Seconds since last crash: 42 - 56864 Min/Max Runtime: 42 - 56864 Count Platform List 52 Windows XP [Windows NT 5.1 build 2600] Count Build Id List 52 2004110312 No of Unique Users 51 Stack trace(Frame) nsOEProfileMigrator::Notify [e:/builds/tinderbox/thunderbird-branch/WINNT_5.0_Clobber/mozilla/mail/components/migration/src/nsOEProfileMigrator.cpp line 96] nsTimerImpl::Fire [e:/builds/tinderbox/thunderbird-branch/WINNT_5.0_Clobber/mozilla/xpcom/threads/nsTimerImpl.cpp line 395] PL_HandleEvent [e:/builds/tinderbox/thunderbird-branch/WINNT_5.0_Clobber/mozilla/xpcom/threads/plevent.c line 674] 0x778b0c24 nsBaseCommandController::DoCommand [e:/builds/tinderbox/thunderbird-branch/WINNT_5.0_Clobber/mozilla/embedding/components/commandhandler/src/nsBaseCommandController.cpp line 131] (1953159) Comments: I was trying to import from Outlook... it was saying that I couldn't do something with a draft... (1920318) Comments: import (1912608) Comments: Installing the program and importing Outlook settings. (1907955) Comments: importing data from outlook (1884701) Comments: Ran Setup told it to import existing Outlook info. Hung for a long time so I clicked the [x] in the upper lefthand corner to kill the window. (1871315) Comments: Importing from Outlook 2003 (1869910) Comments: trying to copy outlook settings (1862890) Comments: Launching Thunderbird for 1st time and importing setup from OutLook (1861872) Comments: Importing from Outlook during installation (1859894) Comments: importing large pst file (900MB) (1850990) Comments: initial import on install. Was processing. Accidentally typed pwd into thunderbird import window. Import was not complete then it said it was finsished. (1849607) Comments: tried to install the programm... (1847168) Comments: importing outlook settings (1846939) Comments: I was importing my mail seemed to have a problem with drafts then died (1846838) Comments: importing outlook info (1845287) Comments: attempting to import outlook setting after initial install (1808063) Comments: importing data from Outlook (1804626) Comments: just finished installing Thunderbird. The import wizard was running and was generating a large number of errors -- something like "error writing to temporary file" or "error creating draft" while it was importing messages from Outlook in the Draft (1804626) Comments: folder. (1769422) Comments: Importing from outlook (1749782) Comments: I had just installed thunderbird 0.9 and was going through the import wizard to import my info from outlook 2003. The window showed 'currenting importing the following items...' (or whatever it's supposed to say). There was nothing below it except for (1749782) Comments: the progress bar. The progress bar went from 0 to 100% then changed back to 0% again (At least that's what it appeared to do) at which point the wizard just sat there until I forcible closed it. ==================================================================================================== Count Offset Real Signature [ 44 nsOEProfileMigrator::Notify 8a226c9b - nsOEProfileMigrator::Notify ] [ 3 nsOEProfileMigrator::Notify a163782f - nsOEProfileMigrator::Notify ] [ 2 nsOEProfileMigrator::Notify 8e759709 - nsOEProfileMigrator::Notify ] Crash date range: 05-NOV-04 to 15-NOV-04 Min/Max Seconds since last crash: 20 - 25857 Min/Max Runtime: 20 - 25857 Count Platform List 20 Windows 98 [Windows 98 4.10 build 67766446] 13 Windows 2K [Windows NT 5.0 build 2195] 8 Windows ME [Windows 98 4.90 build 73010104] 4 Windows XP [Windows NT 5.1 build 2600] 2 Windows NT4.0 [Windows NT 4.0 build 1381] 2 Windows 98 [Windows 98 4.10 build 67766222] Count Build Id List 49 2004110312 No of Unique Users 49 Stack trace(Frame) nsOEProfileMigrator::Notify [e:/builds/tinderbox/thunderbird-branch/WINNT_5.0_Clobber/mozilla/mail/components/migration/src/nsOEProfileMigrator.cpp line 96] nsTimerImpl::Fire [e:/builds/tinderbox/thunderbird-branch/WINNT_5.0_Clobber/mozilla/xpcom/threads/nsTimerImpl.cpp line 395] PL_HandleEvent [e:/builds/tinderbox/thunderbird-branch/WINNT_5.0_Clobber/mozilla/xpcom/threads/plevent.c line 674] 0x778b0c24 (1959065) Comments: Importation des param??tres d'eudora pendant l'installation de Thunderbird (version fran??aise) (1951906) Comments: downloading (1933006) Comments: Stavo importando i dati da Outlook Express volevo importare solamente gli account e le rubriche quando ha finito tale importazione ha iniziato ad importare le cartelle di posta (che nel mio caso erano enormi) non volevo fare tale operazione ed ho (1933006) Comments: chiudo la finestra di importazione. (1932330) Comments: Adressbuch von Outlookexpress importieren (1931724) Comments: Thunberdird10 hung up during initial step to acquire files from Outlook Express. (1931586) Comments: transferring hings (it didn't say what) from Outlook Express during setup. (1907162) Comments: importing messages from Outlook (1907040) Comments: installing thunderbird (1898899) Comments: During installation while importing from Outlook Express (1898143) Comments: Hung - would t load contacts from Otlook 2003 on installation (1897038) Comments: importing a large number of folders and messages from Outlook got message "cannot save draft" "error writing temporary file" repeatedly until the whole program crashed. i may be having hard drive problems as i see memory errors sometimes. (1892967) Comments: Completing setup by importing settings from Outlook Express (1890645) Comments: Setting thunderbird up. (1882303) Comments: Attempting to import address book from Outlook Express (1870897) Comments: trying to install Thunderbird retrieving info and data from Outlook (1862822) Comments: the system crashed while importing data fromMS Outlook the antivirus found some virus on my email files & blocked the processs Thunderbord crashed (1848073) Comments: migrating from Outlook thunderbird produced and error message "error writing file unable to save draft" a large number of times (1844836) URL: Failed to transfer settings from Outlook during install. Locked up.... (1844836) Comments: Installing Thunderbird (1842307) Comments: Attempted to download Thunderbird and it stalled? (1832475) Comments: During installation Tbird was trying to import info from Outlook. I am changing email clients because Outlook went back to defaults without my permission. (1781943) Comments: importing from outlook express settings (1773165) Comments: I had just installed and I requested it import settings from Outlook Express. The progress bar moved only a tiny bit and then the process seemed to freeze. After a few minutes I clicked the close (X) button and then I got an "illegal operation" (1773165) Comments: dialog from windows and the quality feeback agent came up.
Assignee | ||
Comment 2•20 years ago
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i'll look into it
Flags: blocking-aviary1.0?
Target Milestone: --- → Thunderbird1.0
Assignee | ||
Comment 3•20 years ago
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Assignee | ||
Comment 4•20 years ago
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Comment on attachment 166889 [details] [diff] [review] the fix I added some if checks just to be safe after we create our timer. The real fix (I think) is adding a call in the dtor of our migration base class to clear any pending timers before we go away. My suspicion is that a timer is going off calling into our migration class which had already been deleted. I looked at the code and the timer object does not hold a reference to the callback class.
Attachment #166889 -
Flags: superreview?(bienvenu)
Updated•20 years ago
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Attachment #166889 -
Flags: superreview?(bienvenu) → superreview+
Assignee | ||
Comment 5•20 years ago
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fixed branch and trunk
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → FIXED
Updated•13 years ago
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Crash Signature: [@ nsOEProfileMigrator::Notify]
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Description
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