270206 - Eudora import fails badly when there is lots of mail

Status: RESOLVED EXPIRED

(Thunderbird :: Migration, defect)

Description

[rich cowan]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; DIL0001021)
Build Identifier: Thunderbird 0.9

I installed Thunderbird for the first time today, it recognized that I had 
Eudora 6.1 mailboxes.  I clicked on the box to import mail settings.

Thunderbird crashed and gave me over 100 dialog boxes Sending of Message Failed 
(I can attach) or "Can't Save Draft" in a few cases.  Holding down the enter 
key to simulate pressing OK very quickly crashed Thunderbird.

Reproducible: Always
Steps to Reproduce:
1.  run import wizard by installing Tbird on machine with lots of Eudora mail.
2.
3.



Expected Results:  
For one the software should have 2 separate sets of radio buttons in the import 
wizard; the first choices should be:

Import settings only

Import Settings and Mail
Do not Import anything

And the second should be active only if the option 3 above is not checked.  
They should be:
Outlook Express
Eudora


The error was from Win2000, "Thunderbird has generated an error and will be 
closed by Windows" or something like that.

Comment 1

[rich cowan]

Attachment: Dialog Box from Failed Eudora Import

as I described

Comment 2

[timeless]

please install talkback, crash again, run components\talkback.exe and copy the
incident id.

Comment 3

[rich cowan]

Attachment: copy of talk back files, ZIP format

It is not clear to me how to generate the talkback info you want.
Attached are the files in the talkback "application data" folder
that were there after I tried it yesterday.  One obvious problem:
it looks like my OUTBOX (sent messages from Eudora) are being
imported into Thunderbird into an "Unsent Messages" mailbox.

Comment 4

[rich cowan]

I want to make a couple things clear:  

-My last crash was using the "nightly build" from 11/17/2004.

-My system does not seem to automatically be sending "talkback
 information to Mozilla.  I am not 100% sure talkback is installed;
 I can't find much info on talkback on the mozilla web site.
 Should the Tools menu at http://www.mozilla.org/developer/
 include a link to information about "talkback."

Comment 5

[timeless]

given that talkback is something that lives locally, cannot be easily downloaded
from a random webpage, and needs to be run locally, sticking it on a web page is
not a good idea. there's a patch somewhere to stick talkback into the mozilla
tools menu, but at least thunderbird for osx (trunk) doesn't seem to have
talkback available at all. can you try mozilla instead of thunderbird? (just for
import crash testing) note that mozilla and thunderbird folders should be
compatible, so as a bonus, if mozilla happens to successfully import (it
shouldn't), then you can easily move the folders from your mozilla profile to
your thunderbird profile.

Comment 6

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 7

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.