270424 - Thunderbird Unable to Read Local Folders After Attempting to Add New Subfolder

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Bob Bumpus]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Thunderbird version 0.9 (20041103)

I imported my local folders, which are stored on the D: partition of the local
hard drive, from Mozilla Mail 1.7.3.  Thunderbird was able to use these folders
without isssue.  I then attempted to create a new subfolder (under and existing
subfolder) in my local folders and the action failed.  Thunderbird incorrectly
reported that the folder existed and failed to create it.  I eventually
restarted Thunderbird and it it unable to read any of the subfolders in my local
folders.  It is able to see that they exist, but it will not open them.  I
closed Thunderbird, start Mozilla, and verified that the subfolders exist and
are readble.

Reproducible: Always
Steps to Reproduce:
1.Go to a subfolder (with subfolders) on the local folders, create a new
subfolder.  In other words, have Local Folders -> Existing Subfolder -> Newly
Created Subfolder
2.The creation process fails and reports that the folder exists.
3.Restart Thunderbird and the Existing Subfolders cannot be opened.

Actual Results:  
Thunderbird is unable to access the Local Folders and subfolders.  It is still
able to access new emails on the IMAP server, but it cannot access anything local.

Expected Results:  
The software should have created the subfolder and allowed access to all local
mail.  

I am running Win XP SP1.  I have the default theme installed.  No crashes or
other dumps were created.

Comment 1

[WADA:World Anti-bad-Duping Agency]

> I imported my local folders, which are stored on the D: partition of
> the local hard drive, from Mozilla Mail 1.7.3.

(Q1) Imported by which Thunderbird? 0.7? 0.8? 0.9?
(Q2) What is your locale(language) of MS Windows?

> I then attempted to create a new subfolder
> (under and existing subfolder) in my local folders and the action failed.
> Thunderbird incorrectly reported that the folder existed
> and failed to create it. 

(Q3) What is name of a new subfolder you try to create?
     Change View/Character Encoding to UTF-8 and paste it here.
(Q4) See all files/directries under [the existing subfolder].sbd directry
     in your Mail directry, and paste directry listing here.
    (DIR "C:\Docu...\...\Mail\...\[the existing subfolder].sbd" /S > C:\txt.txt)
    ( on MS DOS Command Prompt, then NOTEPAD C:\txt.txt, will help you.        )

> I eventually restarted Thunderbird and it it unable to read
> any of the subfolders in my local folders.

(Q5) What are the problematic folder names?
     Change View/Character Encoding to UTF-8 and paste them here.
(Q6) See all files/directries under 'Local Folders' directry
     in your Mail directry, and paste directry listing here.
    (DIR "C:\Docu...\...\Mail\Local Folders" /S > C:\txt.txt           )
    ( on MS DOS Command Prompt, then NOTEPAD C:\txt.txt, will help you.)

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.