Tbird/MozMail silently fail downloading message when using slow connections



14 years ago
10 years ago


(Reporter: maxie_ro, Assigned: sspitzer)


Windows 2000

Firefox Tracking Flags

(Not tracked)




14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Thunderbird : version 0.9 (20041103)

I have a very slow network connection (a lot of users), which gives me quite
often timeout error messages in other applications. Using Thunderbird 0.9
(20041103) with a POP account, when i try to download messages with "large"
attachements ( >100 k), Thunderbird silently fails downloading the message,
meaning that: i get a progress, but after a while it disappears and nothing else
happens. If i click again "Get Mail", it reconnects to server and begins
downloading the same message again, and IMHO i think that means it got a timeout
error and stopped. And so on, for hours, until the network begins to work better.

I should get an error message to explain what happened, with some options like :
"retry form beggining", "cancel operation", "skip attachement download/download
only headers" and "resume" ( if there is such thing as resuming an attachement
download using POP3...).

Reproducible: Always
Steps to Reproduce:
1. As noted above.

I had the same problems in earlier versions of the Mail module in classic
Mozilla, so i'm very sure it's a Mozilla problem. Other colleagues of mine have
the same problem when using either Mozilla or Thunderbird, on Windows XP or 2000.
Product: MailNews → Core
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
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Last Resolved: 13 years ago
Resolution: --- → EXPIRED
Product: Core → MailNews Core
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