270725 - error messages regarding imap mail server on exit

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[happyclappy]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.8a3) Gecko/20040817 MultiZilla/1.6.3.1d
Build Identifier: 0.9 (20041103)

When shutting down the system, Thunderbird attempts to contact the IMAP mail
server and reports errors when it can't. These errors cause Thunderbird to be
reported as a nonresponding application by the system.

The application should distinguish between a user initiated close and a system
shutdown by detecting the WM_ENDSESSION message.

Reproducible: Always
Steps to Reproduce:
1. Set up an IMAP mail account
2. Shut down Windows
3. At least 2 error dialogs are displayed for each IMAP mail account.

Actual Results:  
Error dialogs are displayed as shown.

Comment 1

[happyclappy]

On certain versions of Windows, a nonresponding application can be automatically
terminated at shutdown. Potentially this could result in data loss.

Comment 2

[happyclappy]

Actually, let's look at it another way. The issue is not over which message is
sent to terminate the application. The issue is that termination of Thunderbird
under any circumstances should not show these error messages. If I terminate the
application I expect it to close down, not to try to contact a server. Why is it
trying to contact the Imap server when I close it down? It shouldn't be doing
that and shouldn't be giving me the error messages.

Comment 3

[David :Bienvenu]

what error messages are shown? Presumably, you haven't set up thunderbird to
empty the trash on exit for your imap account, or expunge the inbox, because we
obviously have to connect to the imap server to do that. Other than that, I
can't think of any reason we'd try to connect to an imap server on shutdown, but
we do try to cleanup (i.e., logout) any connections to the imap server we've
cached. I don't think this causes any alerts to get shown, however.

you could attach a protocol log so we could see what we're doing at shutdown:
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
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Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.