270801 - Sunbird will not update remote calendar

Status: RESOLVED INVALID

(Calendar :: General, defect)

Description

[JD]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.1.4322)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8a5) Gecko/20041112 Mozilla Sunbird/0.2b

I'm trying to use the remote calendar feature so that multiple people can 
update calendars without having to download, update and upload. The program can 
make the connection, get the remote info and you can even add a new event. But 
it won't show up online, and when you add another event, the last one 
disappears when the program grabs the calendar from online.

I have tested on both a Mac OS X server and a Windows 2003 server, problem is 
repeatable on both and I'm using PHP-ICalendar to view the ics files.

Reproducible: Always
Steps to Reproduce:
1.Subscribe to a remote calendar.
2.Retrieve all the information.
3.Add a new event.
4.Look on web, event won't be there
5.Add another event to another day, previous event will disappear.

Actual Results:  
events disappear, online calendars aren't updated.

Expected Results:  
Events entered in Sunbird should have been updated in the calendars on the 
server.

Unfortunately, there are no error messages from the server, at least, the 
program isn't reporting any.

Comment 1

[Matthew (lilmatt) Willis]

(In reply to comment #0)
> ...and when you add another event, the last one 
> disappears when the program grabs the calendar from online.

Since Sunbird downloads a fresh copy of the calendar before applying your
changes, this means your first event was never written to the file on the server.

Are you connecting to your server using WebDAV? If so, could you get the
access_log and error_log from Apache when Sunbird attempts to put its updated
file on the server? It may hold some clues.

Comment 2

[JD]

> Are you connecting to your server using WebDAV? If so, could you get the
> access_log and error_log from Apache when Sunbird attempts to put its updated
> file on the server? It may hold some clues.

Yes, I am using webdav, as the ftp connection just opens an FTP window without 
doing anything to it.

The error logs don't show anything going on the calendar directories, and the 
access log is empty.

Comment 3

[Matthew (lilmatt) Willis]

Is this from your Mac server or the Windows server?

Since you're not getting errors from Sunbird, we'll likely need to find these
logs to debug the issue.

I know on OSX, there's often empty access_log and error_log inside
/var/log/httpd and full ones at /Library/Logs/Webserver/

Comment 4

[JD]

I apologize, this wound up being a server error. The server admin had assured 
me the webdav was set up correctly, but our Apple rep came in the other day and 
told us this was not the case, so it's not a fault of the program.

Comment 5

[Reed Loden [:reed]]

The bugspam monkeys have been set free and are feeding on Calendar :: General. Be afraid for your sanity!