270884 - RealPlayer freezes upon load of URL from FIREFOX

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[jordan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

When I click on a link to a RealPlayer file from FIREFOX, it opens up the
program but the RealPlayer program completely freezes. Can't do anything but go
to task manager and shut it down.

However, if I open that same link from IE, RealPlayer plays just fine. Hate
having to open IE when I don't want to use it anymore.

Reproducible: Always
Steps to Reproduce:
1. Open up favorite website.
2. Click on Link to RealPlayer file (blahblah.rm)
3. Launches RealPlayer. 
Actual Results:  
RealPlayer freezes

Expected Results:  
Play the file!

Comment 1

[Bill Mason]

Since you say in bug 270883 that you have the exact same problem using
RealPlayer and IE, you sound like you have an RealPlayer problem and not a
browser problem.

Comment 2

[jordan]

I screwed up in bug 270883...I am having the problem ONLY with Firefox and
RealPlayer. IE loads it great.....I installed Firefox normally.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.