270935 - socialsecurity.gov - US Social Security site does not support Mozilla or Firefox

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Daniel Veditz [:dveditz] (OOO: back Aug 26)]

If you try to log on to get any personal information the US Social Security site
sends you to a reject page saying "To protect your data, SSA is using strong
(128-bit) encryption, but your browser software doesn't currently support strong
encryption".

It says to use the latest MS or Netscape browser and gives links, but Netscape
7.1 is rejected in the same way. IE works, but trying to spoof the IE user agent
does not help Mozilla.

Comment 1

[Felix Miata]

Conforming summary to TFM item 10 at 
http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new

Reporter, when you file a TE bug, please follow the reporting guidelines.

Really bad place to be unsupported. -> major

Comment 2

[Chris Lawson (gone)]

Daniel, is this still broken in Firefox? How about any other Gecko-based browsers?

Comment 3

[Daniel Veditz [:dveditz] (OOO: back Aug 26)]

I didn't complete the entire password-request process, but seems to be "WFM" now.