270957 - Mail gets merged at random (IMAP)

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Pierre Ossman]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040808 Firefox/0.9.3
Build Identifier: Mozilla thunderbird 0.9 (20041116)

Somethimes thunderbird decides to merge several mail entries into one before
parsing. I.e. instead of seeing the mail I'm supposed to I get an old mail
followed by another mail (incl headers), and another, and another, until finally
the real mail shows up at the bottom.

I haven't found any pattern to which mail causes the problem but the problem is
there every time I open a problem mail (it doesn't come and go).

The extra mail entries merged are the ones preceeding the real entry (as laid
out on the server, sorting does not matter) starting with the oldest.

The number of entries merged are not the same for every incident.

The header is parsed correctly in the main list (subject and sender is ok). But
in the message pane the invalid, merged mail is parsed giving an incorrect
subject and sender.

The problem is confirmed to be in thunderbird. Webmail to the same servers opens
the mail just fine.

This has also been observed on two different servers (courier and iplanet).


Reproducible: Always
Steps to Reproduce:

Comment 1

[Pierre Ossman]

Some more information.

This behaviour does not appear on my laptop which should be very similar. I
copied the profile from the workstation to the laptop when running 0.7. They
have since been upgraded with the same packages (first 0.8, now 0.9).

The RPM:s have been from fedora.us which have integrated enigmail. The latest
however is based on the one in FC3 and upgraded by me to 0.9. Enigmail is
applied manually after package installation now. No other plugins are present.

Comment 2

[Tolivier]

User-Agent : Mozilla/5.0 (Windows; U; Windows NT 5.0; fr-FR; rv:1.7.5)
Gecko/20041108 Firefox/1.0
Build Identifier: Mozilla thunderbird version 1.0 (20041206)

I have observed the same problem : I have multiple mail accounts and when I
receive mails, some (from differents accounts) are merged together. I can't
reproduce it each time.

Comment 3

[Pierre Ossman]

I'm now running thunderbird 1.0 and the problem has disappeared. So if Tolivier
doesn't have any problems with the latest version then you can close this bug.

Comment 4

[Pierre Ossman]

It seems I lied. It just became more seldom. Bug is still present in latest release.

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 6

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.