Address Book PalmSync won't import cards with organizations but without names from Palm



14 years ago
14 years ago


(Reporter: david.kreindler, Assigned: mscott)


Firefox Tracking Flags

(Not tracked)




14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

The PalmSync utility fails to copy address cards from the Palm to Mozilla's
Address Book if the 'first' and 'last' names are absent.  (This is the kind of
card you'd set up if you have a company without a specific contact person: e.g.,
Company = "Bell High-Speed Internet"; WorkPhone="310-SURF"; FirstName=(blank);
LastName=(blank).) The *last* such card (i.e., the card with (blank first name)
AND (blank last name) AND (non-blank company name) AND (the company name last in
alphabetical order out of all other cards with blank names and non-blank company
name)) in *each* address book at the time that Thunderbird was *installed* *was*
imported, but other such cards are not imported during subsequent HotSync's --
perhaps due to duplicate (blank) addresses not being imported?

Reproducible: Always
Steps to Reproduce:
0. Install Thunderbird; import Netscape address books, etc.; set HotSync
preferences (in the Palm 'HotSync/Custom' menu) to, "Handheld overwrites
Desktop" (to keep the inaccurate (i.e., incomplete) Thunderbird address books
from further messing up the Palm's accurate (i.e., complete) address book).
1. Verify that at multiple company-only entries are missing, and that the
alphabetically-last company-only entry *has* been imported.
2. Run a Palm HotSync.
3. Add an entry to Palm address book - e.g., FirstName = (empty) and LastName =
(empty) and Company = "ZZZ Sleep Emporium" and category = "Business".  Run
another Palm HotSync
Actual Results:  
ZZZ Sleep Emporium does not appear in the Business Address Book in Thunderbird.

Expected Results:  
The new card should be present in the Thunderbird Address Book, along with all
other entries with Company-only/blank-name entries

This was a problem as well with several previous versions of the Mozilla Palm
AddressBook Sync utility.
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Last Resolved: 14 years ago
Resolution: --- → EXPIRED
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