271344 - firefox shows blank screen when started by link from other app. - then firefox process is not stopped, but user-interface disappears when clicking on close

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Tom]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.5) Gecko/20041108 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.5) Gecko/20041108 Firefox/1.0

If I want to start Firefox by clicking on a link given in MSOutlook I get a
blank screen instead of showing the webpage, then when I click on Close,
userinterface disappears but sometimes firefox is still running in the
background and before shutting down this process I am not able to initiate a new
session with firefox.

Reproducible: Sometimes
Steps to Reproduce:
1. Starting firefox clicking on a link got from Outlook
2. Clicking just on Close
3.

Actual Results:  
1. I get a blank userinterface (no webpage is shown)
2. firefox process still running in the background

Expected Results:  
1. show webpage in interface
2. shut down process when clicking on close

Comment 1

[Dan G. Lunde]

Tested with mails containing links www.mozilla.org and http://www.mozilla.org in
MS Outlook 2003 (11.6359.6360) SP1.

Works as expected in these builds:
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107
Firefox/1.0 
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20041026
Firefox/1.0RC1

What URL are you trying to open? Can you open it when not clicking the link from
another application?

Comment 2

[Dan G. Lunde]

Attachment: DOM snapshot

The snapshot shows the Firefox DOM Inspector showing that the box is an image.

Comment 3

[Dan G. Lunde]

Attachment: The box image

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.