271515 - 3com SuperStack III firmware 4.0 web interface does not work

Status: RESOLVED WONTFIX

(Firefox :: General, defect)

Description

[Robert Sander]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; de-AT; rv:1.7.2) Gecko/20040803 Mnenhy/0.6.0.104
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; de-AT; rv:1.7.2) Gecko/20040803 Mnenhy/0.6.0.104

The 3com superstack switch series firmware 4.00 web interface does not work in
Mozilla Browser. It claims to work in Netscape 6.2 and above but has a shitload
full of JavaScript code.

It can only be debugged with a new switch on hand. I will attach the start page
of the web interface.

Reproducible: Always
Steps to Reproduce:
1.
2.
3.

Actual Results:  
nearly empty page

Expected Results:  
working web interface

3com refuses to develop for other browser than MS Internet Explorer.

Comment 1

[Robert Sander]

Attachment: the (wrong) web interface

Comment 2

[Robert Sander]

Hi!

This is also true for Firefox 1.0.4.

But only Linux versions are affected as far as I can tell. Mozilla 1.7 on MS
Windows is able to render the page correctly with all the JavaScript.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.

Comment 5

[Robert Sander]

I would like to reopen this bug as the 3com management web interface still does
not render in Firefox 1.0.4 on Linux.

Comment 6

[Kevin Brosnan]

I don't see what Mozilla can do, asking a developer to debug this code is a poor
use of their time for what is a likely a 3com error. 

However there is a good chance that 3com just does a poor job of browser
detection using the User Agent Switcher Extension
https://addons.mozilla.org/extensions/moreinfo.php?id=59 and a vaid Netscape 6
or 7 UA http://www.tnl.net/ua may allow you to use the web interface. Upgrading
to the beta may allow you to use the web interface.

Comment 7

[Robert Sander]

Hi!

The hint to the User Agent switcher helped. Thanks a lot.