User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.5) Gecko/20041108 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.5) Gecko/20041108 Firefox/1.0 When using FireFox at sites such as Yahoo, if I attempt to download attachments, the success rate is approximately 50%. The problem that I see is that this is not dependent on file type. For example, one time a .doc file will download fine, the next time, it will not. The absence of a file extension also does not seem to be the issue. These are again about 50% of the time downloaded without issue. Reproducible: Sometimes Steps to Reproduce: 1. login to Yahoo 2. follow steps to download a file attached to email 3. the OK button will be faded if the problem is reproduced and the file cannot be downloaded. Actual Results: Nothing... I cannot proceed further. I have to use IE 6.0. For some reason this NEVER happens with IE. Expected Results: The OK button should have been available, and a download possible. I consider this bug major because it forces the user to use another software in order to proceed with a fairly standard process. It renders this part of the software useless.
WFM (Mozilla/5.0 (X11; U; Linux i686; rv:1.7.3) Gecko/20040913 Firefox/0.10) in Novell Linux Desktop.
(In reply to comment #0) > [...] For example, one time a .doc file will download > fine, the next time, it will not. Do you mean exactly the *same* file (in a second or third try) or another attachment with the same extension? > 3. the OK button will be faded if the problem is reproduced and the file cannot > be downloaded. Maybe related to bug #264492 -- even your problem sounds a little bit different (especially that the behavior is not 100% reproducable for a specific kind of file). Maybe the MIME-type (which is related to the file-extension, but not the same) Yahoo sends with the file/attachment differs (just a wild guess to explain the undeterminated behavior). Another explantion: The application you have chosen for a kind of file at the time of the last download is not available anymore (temporary or permanent) - for example because the application is on a network share which is not always mounted. Anyway: It is a bug -- and I my opinion more and more people will run into it, because environment envolves (applications are replaced and updated...). And hacking the profile is no solution for average experienced users. Maybe following steps help getting rid of the bug (if you are technical experienced or a brave person): 1) Backup your profile just for the case that something goes wrong. 2) Take a look in the file mimeTypes.rdf in your profile and check the path to the applications listed in there (this file looks scary for non-technical users). If paths are outdated, it is very likely that your bug is a duplicate of bug #264492. 3) Test if the bug still occurs 4) As a last resort rename or delete mimeTypes.rdf in your profile. You will lose all associations between application and type of file/extension. Prevention: Avoid keeping "do this automatically for files like this from now on" unchecked in the download manager until the bug is fixed.
It may be that the "application" that it's looking for might be the problem because I update the OpenOffice app on a regular basis. I'll see if this happens if I update OpenOffice, uninstall FireFox, reinstall FireFox... Sorry for the delay. It will a day or two to confirm this... but I think we're onto something that might allow fixing the bug.
That wasn't it. I downloaded and installed OpenOffice 1.1.4RC, then downloaded the German version of Firefox 1.0. I then tried to download an MS-Word Document sitting in my yahoo account and got the same thing. Cheers
(In reply to comment #4) > I then tried to download an MS-Word Document sitting in my yahoo account and got > the same thing. 1) You installed OpenOffice/Firefox on a new machine (without Firefox/OpenOffice ever installed) or just uninstalled/re-installed? ==> If you uninstall/re-install Firefox, this may not help (especially if your problem is caused by bug #264492), because your profile - which contains bookmarks and other settings - is not deleted on uninstall (after reinstallation you have the same profile -- and if there's something wrong in there...). 2) What do you mean with "the same thing"? ==> If you want to download a *specific* ".doc" file from a *specific* email, you can't download this file a) always (but other ".doc" files from other attachment can be downloaded always) b) only sometimes (non-reproducible), so the same file sometimes works - sometimes not ........ What else can you do? To make sure that this bug is not a duplicate, please open you profile: ==> Click Start > Run..., enter %AppData%\Mozilla\Firefox and press Enter. You will be taken to the "real" folder, which is normally C:\Documents and Settings\[UserName]\Application Data\Mozilla\Firefox (slighly different for localized windows versions). There should be a single folder containing three random letters "xyz" ("default.xyz"). And in this folder there is this "ominous" mimeTypes.rdf file as described in bug #264492 report. Close Firefox, rename this file (e.g. mimeTypes.old), start Firefox again. Now check if your problem still persists. If it does not work, you can restore your original profile: Delete the mimeTypes.rdf created by Firefox, rename your old file mimeTypes.old back to mimeTypes.rdf. What's the mimeTypes.rdf for? --> This file is used as a persistent data store for helper application information.
This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
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