271703 - hangs or otherwise startles reporter when downloading a pdf and Endnote is open

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[-]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

When trying to open a pdf link in firefox, the browser crashes, when Endnote 7.0
is open at the same time. I have tryed this from several webpages and each time
firefox does not respond anymore. The problem occurs in both oders, whether
endnote or firefox was first opend, or whether the pdf was first opend followed
by opening endnote. Other brosing is not a problem, when endnote is open.

Reproducible: Always
Steps to Reproduce:
1.open fire fox and endnote
2.open a webpage-based pdf
3.the page does not open

Actual Results:  
After force quitt and closing endnote (whcih does not crash) firefox can be
opend again as usual.

Expected Results:  
open the pdf with no conflict between other taps or browser windows

no module was reported. In the task manager, firefox is seen as "responnding"
and "not responnding" in an alternating manner.

Comment 1

[timeless]

please do not use the word crash unless talkback or the os actually report that
your application has crashed.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.