Closed Bug 271756 Opened 21 years ago Closed 20 years ago

Thunderbird 0.9 will not open an email hyperlink in FireFox 1.0; it will only open Internet Explorer

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Windows 98
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED EXPIRED

People

(Reporter: cna00007, Assigned: mscott)

Details

User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 I've even tried disabling IE by renaming the iexplore.exe file. This results in a complete failure to open the link. If I open FireFox 1.0, then copy and paste the link from the email, I can go to the site every time. Firefox is set as my default browser. Prior to uninstalling Netscape 7.2, links would load in Netscape, even though Firefox was set as my default browser. Reproducible: Always Steps to Reproduce: 1. Click on a link in the email 2. Internet Explorer opens 3. Goes to the URL Expected Results: Opened the link in Firefox The copy & paste routine is really annoying!
I don't think this is a thunderbird bug - we just launch the default browser; it sounds like the default browser setting is hosed. If anything, it would be a firefox bug, if it's having problems registering itself as the default browser. And it could also be IE being evil...
Summary: Thunderbird .9 will not open an email hyperlinklink in FireFox 1.0; it will only open Internet Explorer → Thunderbird 0.9 will not open an email hyperlink in FireFox 1.0; it will only open Internet Explorer
I suspect that comment #1 is correct as I'm having the same problem as the bug reporter. I already have mozilla or firefox set as default, but it brings up a blank page when I click on a link. I go to start/set program access click on mozilla and then apply and everything works fine . When I restart the machine, I'm back to not being able to click on the links, but it works fine as long as I don't restart. I tested the problem with Eudora and the same thing is going on with Eudora as with Thunderbird, so it seems clear in my case that it's a windows problem.
Confirming this report. I uninstalled NS 7.0 after installing Firefox and Thunderbird, and all email message links (and I do this lots) open the IE window. Annoying and time-consuming to past links into firefox. help please.
This looks like it might be a dupe of bug 252563. Anyone experiencing this problem please look into that bug, and comment here if it seems the same to you.
Why not add a choice in the options that allows a user to affirmatively pick a browser for Tbird to use? I have several other programs, notably the Copernic Agent, that do this and it's effective.
thunderbird 1.0 built from source (1.0 CVS tag) on FreeBSD 4.9-RELEASE: similar problem exists. clicking on any hyperlink in thunderbird does not launch a browser or use running browsers (mozilla or firefox).
I have also "upgraded" to 1.0, but the problem still persists. So far, none of the respondents to this bug have had any solutions or fixes, beyond blaming it on Windows or IE. My Windows registry definitely points to Firefox, I've changed my URL associations, etc and still Tbird is the ONLY software on my computer that behaves in this manner. Internet Explorere is the only browser Tbird will open. This is pretty annoying. I'm considering using some other email software.
(In reply to comment #6) > thunderbird 1.0 built from source (1.0 CVS tag) on FreeBSD 4.9-RELEASE: > > similar problem exists. clicking on any hyperlink in thunderbird does > not launch a browser or use running browsers (mozilla or firefox). That's because *nix doesn't have a "default browser", no? Altho I believe Gnome provides some support for such a thing, and that there is some support in Mozilla for the Gnome mechanism (but I don't know the details). (In reply to comment #7) > So far, none of the respondents to this bug have had any solutions or fixes, > beyond blaming it on Windows or IE. Why do you expect solutions or fixes? Why haven't *you* found a solution or a fix? Also, why did you not mark this bug as a dupe, after telling me in email that it looked very much like a dupe? Do you have some reason now to believe otherwise? (And if you're going to respond to that question, do so *in the bug* not by email.) See the related bug 272519, which is the related symptom I'm encountering. Something changed between TB 0.8 and TB 0.9; another related issue, bug 265008, was WFM'd after TB 0.9 came out, and that's when I started seeing bug 272519.
w.r.t comment #8: >> thunderbird 1.0 built from source (1.0 CVS tag) on FreeBSD 4.9-RELEASE: >> >> similar problem exists. clicking on any hyperlink in thunderbird does >> not launch a browser or use running browsers (mozilla or firefox). > > That's because *nix doesn't have a "default browser", no? > true, true (btw, i am using KDE), but shouldn't something happen? at least a warning? from a usability POV, the current behaviour seems inadequate. we could even provide a pref for browser command (at least for unix) which could then be set to a remote mozilla or equiv firefox invocation.
This bug is NOT a dupe and I'm not going to mark it as such. I've read all of the SIMILAR bugs to which I have been referred. This bug is not a duplicate of any of those. An open or running browser has no effect on Tbird's behavior. My registry is not at fault, nor are my URL associations. My registry does name Firefox, which EVERY OTHER PROGRAM ON MY MACHINE RECOGNIZES -- except Thunderbird. Further, I do expect fixes and I've even suggested one that at least one other software company uses. I'm a user, not a software writer. If this software has any chance of success against Outlook Express or any other email software, someone who writes the software needs to be working on it. Mozilla can't rely on the hope that a user will find a fix in some obscure Windows setting -- a setting that the average user can't and won't take the time to find. Blaming Windows or IE is counterproductive. People trying Tbird who are not software junkies will just find another package that actually works. Sorry to use email, but that's a link Tbird will actually open without cut and paste. I'm as conditioned to software that works as expected as is the next guy. We ought to be able to click a link and get the expected result without having to stand on our heads and gargle peanut butter. Thanks to all of you out there who tried to help. Those of you who want to blame Windows or IE or are looking for dupes behind every tree are just duping yourselves. There is a problem with this software. It's been a problem in several revisions and numerous SIMILAR reports demonstrate that -- reports that are not just limited to Windows versions! I've even read at least one Linux bug that is SIMILAR. Something causes this condition. While I believe that users should provide input, it's up to the people who write the software to fix it.
(In reply to comment #10) > There is a problem with this software. I am not denying that. The thing is, it's (so far) a hard-to-reproduce problem. At the moment, your original report and comment 3 are the only one reports of your particular symptom. It can't be fixed unless it can be reproduced. > I'm a user, not a software writer. > Those of you who want to blame Windows or IE or are > looking for dupes behind every tree are just [deluding] yourselves What this means is: you not only don't really understand the problem, you neither understand the development process. You also apparently believe that threatening to 'defect' to some other program, or demanding a fix, is somehow going to make things get fixed faster. This belief is unfounded, and the behavior is actually counterproductive.
In response to comment #11: What a bunch of nonsense! How does more condescending behavior, misattribution and overreaction help? And if it's NOT A DUPE, as you now state, why tell me to mark it as such? Software stays around because people use it. They stop using it if it doesn't work. As one other respondent suggested, this sort of banter back and forth only inflames people. You've made your point, as I did. Give it a rest!
I originally posted comment #2 and now I'm not so sure that my comment was correct I've just went back to 0.8 (for reasons relating to bug #268173) and now clicking on links works just fine. Go figger.
Reporter: A solution to bug 272519 was found after your last blast of invective. If you're still encountering the bug, you might check bug 272519 comment 12 and see if the solution applies to your situation. If so, mark this as a dupe.
Thunderbird 0.9 will not open an email hyperlink in FireFox 1.0, but in my case it also does not work with IE. It makes not difference if FireFox or IE is set as default browser.
This was happening to me as well for a while. Then I double-checked if Firefox was the default browser & it wasn't! IE had reset itself to default with one of the Windows updates. If you go to Tools -> Options then pick General in the Left-Hand Pane, click the button that says "Check Now" to make sure that Firefox is *really* the default browser.
This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → EXPIRED
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