271788 - Multiple IMAP accounts on SAME host - all 'unread' messages in accounts reported as 'new' on each check

Status: RESOLVED EXPIRED

(Thunderbird :: Account Manager, defect)

Description

[Toby Smith]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; Q312461)
Build Identifier: 

With Multiple IMAP accounts, and a series of messages in an IMAP account that 
have been read, and then marked as unread (eg: for future attention) (therefore 
being unread, but not new).

When TB checks for new mail, all the unread messages are reported as new (in 
the popup and changed back to new icon in Inbox). 

Reproducible: Always
Steps to Reproduce:
1. Setup TB with at least two IMAP accounts, with some messages in them
2. Mark some existing messages as unread
3. Wait for 'check new mesages' period

Actual Results:  
Unread messages now marked as new messages. (Icon changes from closed envelope 
to close envelope with little red star [default theme]).

Also reported in new message popup

Expected Results:  
Not changed message state - report 0 new messags (unless there actually are new 
ones)

From testing, this does not happen for messages marked as both unread and 
replied-to, they stay as they are.

This also doens't seem to happen with a single IMAP account, or one IMAP and 
one POP (etc), only with multiple IMAP accounts. 

Don't think it's related to the IMAP server software; it's occuring in both my 
home server (Washington IMAP) and work (Cyrus).

Comment 1

[Ulf Uhrmann]

Toby,

have you checked with current TB?
Works for me using 1.0 (with multiple IMAP accounts), seems to be fixed.

Comment 2

[Toby Smith]

(In reply to comment #1)
> have you checked with current TB?
> Works for me using 1.0 (with multiple IMAP accounts), seems to be fixed.

Afraid I still have the same problems, which is an interesting comparison. If
you're prepared to do some comparisons between our setups we might be able to
rack somethig down...

Do you know the mix of IMAP server software your accounts are using?
Do you have multiple accounts from the same host?

Comment 3

[Toby Smith]

Additional testing - behaviour is OK with multiple accounts on differnet hosts,
but exhibits bug if using more than one account on the same IMAP host.

Definition of 'same imap host':
Same mailserver hostname counts as same host (obviously)
One account using hostname, one using IP counts as same host.
Using different DNS CNAME aliases for same host counts as one host.
Using different DNS  A records pointig to same IP counts as one host.
Experiementing on using multiple IPs for host...

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
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Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.