271870 - Firefox will not run for any user

Status: RESOLVED WORKSFORME

(Toolkit :: Startup and Profile System, defect)

Description

[John Tierney]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 4.0; BTOW V9.0; H010818)
Build Identifier: 

After installing (no reported errors) Firefox will not run, nothing, zip!

Reproducible: Always
Steps to Reproduce:
1.Install (if second time uninstall first)
2.allow to start from installation(tick box) nothing happens!
3.click icon shortcut) or programe icon & nothing happens!

Actual Results:  
Nothing

Expected Results:  
load and run the firefox software,,,

WinNT 4.0 workstation, sp6a, dual intel PII's, 512MB RAM using IE 6.0

Comment 1

[Paul van Schayck]

You're not extremelly clear on what you are trying to do and what is happening.

Bugzilla is not meant for support and to prevent this one into turning into a
support question we will try to get some clear steps on how to recreate this.

So, first we will try to clean up your install. Remove Firefox from the software
menu. Now remove your profile folder
(http://www.mozilla.org/support/firefox/profile). Try to reinstall firefox 1.0.

If that doesn't work you will redo the steps above and get a nightly build from
here:
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk