271909 - Talkback comments are lost when the server can't be reached.

Status: RESOLVED WONTFIX

(Core Graveyard :: Talkback Client, defect)

Description

[Brian 'netdragon' Bober]

If you write a comment on a talkback report, and the server can't be reached..
Then when it finally does send the talkback report (in my case, the next day),
the comment is lost. I picture showing this coming up.

Comment 1

[Brian 'netdragon' Bober]

Attachment: screenshot demonstrating the issue

Here is a screenshot, and as you can see I entered user comments, but since it
couldn't reach the server immediately, they were lost...

Look at the first entry in the list:
http://talkback-public.mozilla.org/talkback/fastfind.jsp?search=2&type=iid&id=TB2160212K

Comment 2

[Jay Patel [:jay]]

Nice catch Brian.   However, since we don't have access to the Talkback source
code, this problem will not be fixed anytime soon.  Cc'ing Shiva to see if he
has seen similar issues.

Comment 3

[Rod Lockwood]

This has happened to me just last week. Associated with the problem of not being able to connect to the server for the past week or more.

Comment 4

[Daniel Veditz [:dveditz] (OOO: back Aug 26)]

We have not used Talkback in years and it is not longer maintained. Closing bugs.