271953 - edit parameters fails

Status: RESOLVED WORKSFORME

(Bugzilla :: Administration, task)

Description

[Stephen Hancock]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

After submitting the paramaters from from the admin user the screen returns:

Saving new parameters

We don't have shadow databases turned on; no synching performed.

OK, done.

The parameters are not changed. 
I can enter bugs and do anything in mysql except edit the params.

Reproducible: Always
Steps to Reproduce:
1. log in as administrator
2. scroll to bottom of screen and select 'edit parameters'
3. edit maintainer to new email address
4. check reset box
5. scroll to bottom of screen and click on 'submit changes' button
Actual Results:  
Produces Saving new parameters screen (doeditparams.cgi) with the following
information:

We don't have shadown databases turned on; no synching performed.

OK, done.

The expected change(s) do not occur. 

Expected Results:  
Changes in the paramters saved. 

using SuSE Enterprise Server 9
MySql 4.0.18-32.9
apache 1.2.29-71.15
perl 5.8.3-32.1
mod_perl 1.29-36.1

Comment 1

[Dave Miller [:justdave]]

a) make sure you have available disk space where the Bugzilla data directory
resides, and that the webserver can write to it.
b) make sure you are not cheking any of the "Reset" boxes unless you want to
actually reset that param back to the defaults.  If that box is checked,
whatever you entered for the param will be ignored.

Comment 2

[Stephen Hancock]

This same problem exists on another server here that is running Fedora Core 2
and bugzilla version 2.16.6 on Apache 2. 

The error is exactly the same. 

The only visible difference between the two servers is that the Fedora server
version has the maintainer set to an email address and the SuSE server does not
have a maintainer set. 

(In reply to comment #1)
> a) make sure you have available disk space where the Bugzilla data directory
> resides, and that the webserver can write to it.
> b) make sure you are not cheking any of the "Reset" boxes unless you want to
> actually reset that param back to the defaults.  If that box is checked,
> whatever you entered for the param will be ignored.

OK - I was checking the box of the parameter I wanted changed. When I leave it
unchecked the parameter does take now. I mistakenly thought reset to mean that
it was to reset that paramter to my changes. I would think the default
(unchecked) would not change the settings and would only change if specifically
marked so. I think it would also help if informational messages as opposed to
error messages were marked as such. 

I get the same message except it now indicated the parameter was changed at the
top ("changed urlbase").  

Thanks.