Closed Bug 272075 Opened 21 years ago Closed 12 years ago

etrade's streaming stock quotes java applet (marketcaster) fails to launch

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
PowerPC
macOS
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: s6.bennett, Unassigned)

References

(
URL
)

Details

User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-GB; rv:1.7.5) Gecko/20041110 Firefox/1.0 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-GB; rv:1.7.5) Gecko/20041110 Firefox/1.0 when accessing an etrade account and clicking on the link to <https://us.etrade.com/e/t/applogic/MarketCasterInfo1> in order to display streaming stock market quotes, the java applet launches in a seperate window. The status bar displays <applet etrade.mcaster.Streamer inited>, then it displays <java.lang.NullPointerException>, at the time JavaEmbeddingPlugin0.8.7 was installed and the window remains blank. Without JavaEmbeddingPlugin0.8.7 installed the behaviour is slightly different, the new window appears, the status bar states that a connection has been made to us.etrade, the window resizes and a green line appears forming a sqaure along the inner edges of the window and the status bar states Done. Java is enabled and the popup window blocking is disabled Reproducible: Always Steps to Reproduce: 1.login to etrade.com 2.Click of "Quotes & Research" on the website's main tabs 3.Click on "streaming quotes" on in subtab, the java applet should launch in another window automatically Actual Results: When the new window opens the status bar in the new window displays <applet etrade.mcaster.Streamer inited>, then it displays <java.lang.NullPointerException> and the window remains blank, at the time JavaEmbeddingPlugin0.8.7 was installed and the window remains blank. Without JavaEmbeddingPlugin0.8.7 installed the behaviour is slightly different, the new window appears, the status bar states that a connection has been made to us.etrade, the window resizes and a green line appears forming a sqaure along the inner edges of the window and the status bar states Done. Expected Results: The market caster java applet should have displayed streaming stock quotes in real time. The appearence is similar to what can be found at the following website's demo https://de.etrade.com/flash/mkt_trader_demo/four.html , though not entirely the same I spoke to etrade's marketcaster tech support and they stated that they were aware of the incompatibility of marketcaster with Firefox and said, while there are incremental updates to marketcaster they had no plans to address the specific compatibility issue itself. Owing to the encrypted nature of the website, I've copied the source of the popup window, hope this helps. It should be noted that market caster works both with IE and Apple's Safari, but not with camino and, of course, firefox. <html> <title>MarketCaster</title> <body leftmargin=0 rightmargin=0 topmargin=0> <script LANGUAGE="JavaScript" > window.resizeTo(820,640); </script> <applet code="etrade.mcaster.Streamer" height="100%" width="100%" codebase="/activetrader" archive="mcastercnd.jar"> <param name="CABBASE" value="mcastercnd.cab"> <param name="com.abwg.configurl" value="http://john.etrade.com/stream"> <param name="StreamSvrHost" value="mcquote.etrade.com"> <param name="StreamSvrFeedPort" value="443"> <PARAM NAME="US_BOOTSTRAP.Url" VALUE="https://us.etrade.com"> <param name="ET_TestMode" VALUE="false"> <PARAM NAME="language" VALUE="en"> <PARAM NAME="country" VALUE="US"> <PARAM NAME="EXCHG_GRP" VALUE="US"> <PARAM NAME="APPLET_INFO.RUrl" VALUE="/e/t/applogic/etbrpulseappletinfonew"> <PARAM NAME="APPLET_INFO.Params" VALUE="product_type={APPNAME}"> <PARAM NAME="LOGIN.RUrl" VALUE="/login_mt.fcc"> <PARAM NAME="LOGIN.Params" VALUE="USER={USER_ID}&PASSWORD={PASSWD}&Logon.x={LOGONX,1}&Logon.y={LOGONY,1}&TARGET={TARGET}?product_type={APPNAME}"> <PARAM NAME="APPNAME" VALUE="mcaster_new"> <PARAM NAME="DefaultConnectionTimeOut" VALUE="55000"> <PARAM NAME="DefaultConnectionPollInterval" VALUE="200"> <PARAM NAME="ET_Debug" VALUE="true"> <PARAM NAME="EXT_PARAMS" value="PingRequired=true:PingInterval=720000"> <PARAM NAME="NoData.ErrMsg" VALUE="Internal MarketCaster error occurred."> <PARAM NAME="Error.Title" VALUE="Power E*TRADE MarketCaster - Error"> <PARAM NAME="DebugPrint" VALUE="OFF"> </applet> </body> </html>
Looks like bug 140045 to me. Reporter, if you agree, please mark this bug a duplicate.
This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
Still fails to launch under version 1.7
Has this improved with Firefox 1.5? Firefox now uses Apple's native java. This may have fixed the issue if you can sign in with Safari.
I can confirm that this bug affects version 1.5.0.2 of Firefox. This is using the Universal Binary on an Intel MacBook Pro. I am able to acess marketcaster on the same machine using Safari without a problem, but in Firefox I receive a NullPointerException.
I can confirm this bug. I have the same issue..
I am using a powerbook with OSX 10.4.7, Firefox version 1.5.0.6. This bug is reproducable everytime. If I log on in Safari on the same computer I am able to access MarketCaster. Please do not abandon finding a fix for this bug.
Firefox Beta 2 Should be out within a few days. Give that a try http://www.mozilla.org/projects/firefox/2.0b2/whatsnew/ and comment in here. Firefox uses http://javaplugin.sourceforge.net/ there are some troubleshooting tips on http://javaplugin.sourceforge.net/Readme.html this might be an upstream issue with the plugin.
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Mac OS X 10.2 → Mac OS X 10.4
Assignee: bross2 → nobody
Is this still an issue ?
Flags: needinfo?(s6.bennett)
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
Flags: needinfo?(s6.bennett)
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