272107 - Unable to display mail content if user account name is similar to '#41491'

Status: RESOLVED EXPIRED

(Thunderbird :: Mail Window Front End, defect)

Description

[Jan Peter Stotz]

User-Agent:       Mozilla/5.0 (Windows NT 5.1; U; en) Opera 7.60
Build Identifier: Version 0.9 (20041103) (german localization)

Created a new user named #41491, logged in as #41491 and tried set up 
Thunderbird with new POP3 account.
Connected to server, downloaded messages. Subjects of downloaded messages appear 
in the Inbox listing but there is no message content. After selecting on mail 
the massge view still shows "Welcome to Thunderbird". When doubleclicking a mail 
the additional message view comes up but the message-view part is empty.

The same system, same thunderbird, same configuration of Thunderbird, same acces 
rights (local admin) but different username ("adminstrator") and all mails are 
accessible.

Happens with Windows 2000 & XP (tested only on german systems)

Reproducible: Always
Steps to Reproduce:
1. Create a new user named #41491, logged in as #41491 and set up Thunderbird 
with new POP3 account and download some messages
2. Try to see content of a mail
Actual Results:  
Massage view remains empty/does not change to mail content


I found an old bug (#96934) that is possible a related problem.

Comment 1

[WADA:World Anti-bad-Duping Agency]

Probably similar reason to Bug 94124, "#" in folder name("#" in folder file name).
Mozilla mail&news and Thunderbird uses URI format as internal mail folder path
name, and "#" is a delmiter in URL, then this causes some problems.
(See format of mail.identity.idNN.draft_folder or 
mail.server.serverNN.spamActionTargetFolder)
There are many similar problems due to special characters in URL, / ? # and so
on (See dependency tree for Bug 124287.)
If this is also applicable to [ProfD] part in mail.server.serverNN.directory-rel
in prefs.js, similar problem may occur.

A possible workaround is ;
 - Change mail directry("Local Directry")
   from profile directry(Windows userid is included in directry path name)
   to user defined directry(not includes special characters).
Do not forget to restart after "Local Directry" change, because lo--nglived Bug
2654 is still open, which is documented in "Known Issues" section of Release
Notes of almost all releases of Mozilla.    

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
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Thank you for your help in this matter.

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Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.