272196 - excite.com - Excite Messenger wants Windows and IE

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Geoffrey Morrison]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Excite Super Chat does not load correctly.

Reproducible: Always
Steps to Reproduce:
1. Must install Excite Private Messenger
2. Create Account with Excite.
3. Enter Excite, then Chat service.

Actual Results:  
Empty rooms.

Expected Results:  
Icons representing users should and irc chat should have appeared in dialog box. 

Problem does not crash system--able to exit chat service and continue with other
tasks.

Comment 1

[Chris Lawson (gone)]

Looks like they're saying IE 5.5 and Windows are a requirement, but they're also talking about a download. I'm not quite sure how a separate download would care what browser you had.

Geoffrey, is the latest version of Firefox still failing to work for you?

Confirming for now, since it appears there's likely to be something TE-worthy here.

Comment 2

[Hallvord R. M. Steen [:hallvors]]

Problem not found
Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0