272337 - Forms on this website don't work correctly with Firefox, work with IE

Status: RESOLVED INVALID

(Toolkit :: Form Manager, defect)

Description

[Richard H Walter]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

When entering credit card payment information on this website (which must be
accessed via a username and password) the form bombed when it tried to accept
the data giving an "unformated string" error and a huge pagefull of information
about the server rejecting the data.  I have informed the Ohio Dept of Taxation
about the issue and am now informing you hoping that you can resolve it.

Reproducible: Always
Steps to Reproduce:
1.Log into the website and create a tax return requring payment (Sales tax in
this case)
2.Get to the payment page where you enter credit card information, etc.
3.Try to "continue"

Actual Results:  
As above, an "unformatted string" error and a page of information regarding why
the server rejected it.

Expected Results:  
Taken the information and gone on to the confirmation page, as it does with IE

Comment 1

[Richard H Walter]

I modified this on 12-4-04 because I realized it is a secure website, so it is
https://ohiobusinessgateway.ohio.gov

Comment 2

[m wood]

when i try to acess yahoo msn or excite in firefox i usually get a blank or a
page with text but no forms or lines .if i use outofluck ooops outlook express
things are as they should be .please help me get this fixed i hate outlook exores.

Comment 3

[Justin Dolske [:Dolske]]

This was almost certainly a server-side error.